Office Manager

Shape a future with purpose at Arup in Milan

Create the workplace experience that enables people to do their best work.

Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.

Our workplace and operations team plays a vital role in bringing Arup’s purpose to life every day. By creating safe, efficient and welcoming environments, we enable our people to collaborate, innovate and deliver meaningful outcomes for clients and communities. In Milan, this role sits at the intersection of people, place and performance, connecting local operations with Arup’s global support functions to ensure our office reflects our values and supports sustainable ways of working.

The Opportunity

This is a highly visible and impactful role for an experienced Office Manager who enjoys combining people leadership, facilities management and operational excellence. You will take ownership of the Milan office environment, lead the office support team, and act as a key link between local operations and central functions. Your work will directly shape how colleagues, visitors and partners experience Arup in Milan.

As an Office Manager at Arup, you will:

• Lead and coordinate the day-to-day operations of the Milan office, ensuring a professional, welcoming and efficient working environment.

• Manage the office facilities, overseeing ordinary maintenance, repairs and services, and coordinating external suppliers and building management.

• Take responsibility for operational Health & Safety within the office, ensuring compliance with local regulations and Arup standards, in close coordination with the Health & Safety team.

• Mentor and develop junior 3 members fostering a culture of collaboration and knowledge sharing.

• Act as a key local contact for incidents, emergencies or operational issues affecting the office and support business continuity actions when required.

Does this role inspire you?

We're looking for someone who is passionate about creating high‑quality workplaces and supporting people to do their best work. We also value:

• 5–10 years of experience in office and/or facilities management, preferably within a corporate or professional services environment.

• A solid understanding of operational Health & Safety requirements in an office setting.

• Experience managing suppliers, maintenance activities and service contracts.

• People management or team coordination experience, with a collaborative and supportive leadership style.

• Strong organisational, communication and stakeholder‑management skills, with the ability to work autonomously and manage multiple priorities.

Why Arup?

At Arup, we believe in rewarding our members for their contributions to our shared success. As a trust-owned company, we have the freedom to pursue meaningful work that aligns with our purpose and values. We also offer a unique profit share program, allowing our members to share in the results of our collective efforts.

Benefits that work for you:

• Professional Growth & Development: Benefit from continuous learning opportunities, training programs, and mentorship to enhance your skills and advance your career at Arup.
• Global Opportunities: Collaborate with colleagues worldwide and explore potential short-term or long-term assignments at other Arup offices and project locations.

• Financial Well-being & Ownership: Receive a competitive salary and benefits package and share in Arup's success through our global profit-sharing programme.

At Arup, you belong to an extraordinary collective where individuality is encouraged. Our strength comes from how we respect, share, and connect our diverse experiences, perspectives, and ideas. You'll have the opportunity to do socially useful work that has meaning – to Arup, to your career, and to the clients and communities we serve.

We are proud to be an equal opportunity employer and are committed to building a workplace that reflects the rich diversity of the world around us. We actively promote a culture of inclusion where everyone feels welcome, respected, and valued.

We welcome applications from talented individuals of all backgrounds, regardless of age (within legal limits), gender identity or expression, disability, ethnicity, religion, sexual orientation, or any other protected characteristic. We are committed to making our recruitment process and workplaces accessible. If you need any assistance or adjustments, please visit our Candidate Support page for contact information and assistance. We're happy to help.

Do you want to join us in shaping a better world?

Apply using the "Apply for Job" button above

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