Company Description

ATPCO is the foundation of flight shopping, providing pricing and retailing data, tools, and services to 500+ airlines, global distribution systems, sales channels, and technology companies. ATPCO links the entire airline community together, collaborating to develop industry standards for airline distribution and end-to-end technology solutions. From shopping to settlement, ATPCO solutions work seamlessly across existing, new, and evolving technologies and methods. Airline-owned and reliably supporting air travel for more than 55 years, ATPCO is everywhere people buy flights.

Employees are eligible for our benefits package, including employer-matched 401(k), group health insurance and wellness programs, paid time off, tuition reimbursement, standby flight program, and employee collaborated work and life standards.

We consider qualified applicants for employment without regard to race, gender, age, color, religion, national origin, citizenship status, marital status, disability, sexual orientation, protected military/veteran status, gender identity or expression, genetic information, marital status, medical condition, or any other legally protected factor.

Job Description

The Senior Integration Specialist at ATPCO you will serve as a subject matter expert on ATPCO (3Victors) competitive price solution for airlines. This position requires a balance of customer service, technical proficiency (such as SQL and data analysis), and business acumen to manage customer and vendor interactions effectively.

Key Responsibilities :

• Collaborate with the product and engineering teams to ensure seamless integration and implementation of solutions for prospective customers
• Use SQL and/or other data analysis tools to pull, analyze, and interpret data from various sources, ensuring accurate and actionable insights are delivered to clients.
• Work with large datasets to identify key trends, patterns, and opportunities for clients to gain competitive advantages.
• Collaborate with internal data scientists and product teams to enhance the delivery and presentation of data insights.
• Work with data vendors and third-party service providers, ensuring seamless data ingestion and integration into the platform.
• Evaluate vendor performance and ensure the quality and timeliness of data feeds meet the company’s standards and client expectations.
• Liaise between customers, sales, data science, engineering, and product teams to ensure smooth communication and the successful execution of customer initiatives
• Proactively lead the effort to resolve escalated technical issues and provide solutions.

Qualifications

• Pricing or revenue management experience preferred.
• 5+ years of experience in a technical support or related role, ideally in the data analytics or competitive intelligence space
• Strong knowledge of SQL and/or the ability to query databases and manipulate datasets for analysis.
• Experience working with data visualization and reporting tools (Quicksight) is a plus.
• Excellent problem-solving skills and a demonstrated ability to interpret complex data and present actionable insights.
• Proven ability to manage and maintain client relationships, providing outstanding customer service and driving client success.
• Strong communication skills, with the ability to explain technical concepts in a clear, non-technical manner to clients and stakeholders.
• Experience managing vendor and partner relationships in a data-driven or technical environment.

Salary Range: USD $109,000 - $131,000

*The disclosed range estimate has not been adjusted for applicable geographic differential associated with the location*

Additional Information

At ATPCO, we are deeply committed to diversity, equity, and inclusion. Our supportive policies promote work-life balance through flexible work arrangements, and we cultivate a workplace where every employee feels valued, respected, and a true sense of belonging.

All your information will be kept confidential according to EEO guidelines.