We are proud to be consistently recognized as one of the world's best places to work. Extraordinary teams are at the heart of our success, and we believe every role contributes to creating an exceptional experience for our people, clients, and visitors.

At Bain, we value collaboration, inclusion, professionalism, and a strong sense of community. We hire talented people with diverse backgrounds and perspectives, and we foster an environment where individuals can grow both professionally and personally.

As a Senior Specialist in Office Services, you will play a central role in ensuring our workplace runs smoothly, efficiently, and to the highest standards — every single day.

WHO YOU'LL WORK WITH

You'll join our Office Services team and work closely with colleagues across the firm, including Finance, HR, the Events team, and external partners such as the Property Manager and General Contractor. You will be a key point of reference for all matters related to facilities, vendor management, and workplace operations.

WHAT YOU'LL DO

VENDORS & CONTRACTS

• Manage maintenance contract renewals (September–November cycle)
• Oversee ongoing relationships with vendors, Property Manager, and General Contractor
• Review and reconcile work reports against budgets; manage print orders

FACILITIES & WORKSPACE

• Supervise routine and extraordinary office maintenance
• Monitor floor conditions and manage operational requests
• Coordinate space setup for internal events (Town Hall, DH, Canteen)

CANTEEN & CATERING

• Oversee Canteen Lunch service and manage the Vicook portal
• Handle service registration, no-shows, and badge charges
• Manage equipment maintenance and water quality monitoring

HEALTH, SAFETY & COMPLIANCE

• Maintain workplace safety documentation in compliance with D.Lgs. 81/2008
• Manage, track, and dispose of company assets and consumables

OPERATIONS & TOOLS

• Manage Lockers and Deliveroo accounts; handle stationery and supply orders
• Verify delivery notes, manage printing and binding, prepare materials for events

ABOUT YOU

EXPERIENCE

– 3–5 years in Office Services or Facility Management

– Proven vendor and contract management experience

– Degree in Business Administration or related field

TECHNICAL SKILLS

– Microsoft Office (Excel, Outlook, Word)

– Knowledge of D.Lgs. 81/2008

– Digital platforms (Vicook, Deliveroo)

– Professional fluency in Italian and English

SOFT SKILLS

– Strong organizational skills and attention to detail

– Problem-solving mindset and ability to work independently

– Collaborative and cross-functional approach

PERSONAL QUALITIES

– Proactive and results-oriented

– Strong interpersonal and communication skills

– Discretion, reliability, and professionalism

“Working knowledge of MEP (Mechanical, Electrical, and Plumbing) systems is considered a strong asset.”