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Senior Manager

Bank of America

Bank of America

Gandhinagar, Gujarat, India · United States · Remote
Posted on Friday, July 5, 2024

Job Description:

About US

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Process Management CoE GBS team functions as a Center of Excellence to provide strategic and innovative advantage to Bank of America through Process Design, Data Insights and Process Excellence Work-streams.

Job Description

As Tableau Expert, candidate will be responsible to create computer systems and data visualization solutions to improve business processes for an MTM. This role will include tasks such as generating Tableau dashboard reports, creating business intelligence reports and visualizations, and work with developers.


The KRAs of the resource will be as follows:

  • Analyze SPI process information on ARIS/POP to help Streamline, automate and implement solutions to drive process efficiency and controls across MTM
  • Develop visualization tools and advanced BI dashboards to capture key risks for crisis management
  • Focusing on reports and analytics to review SPI challenges, work with process owners, risk and control partners to respond and remediate
  • Conducting data analysis, validation, and mapping.
  • Creating a detailed report of data analysis, validation, and mapping.
  • Making abstract data easily understandable.
  • Evaluating and enhancing existing systems.
  • Collaborating with multiple teams to enable seamless integration with new systems.
  • Creating database queries to assess the effects of different systems.
  • Building data storage tools for the organization.
  • Maintaining complex Tableau reports for scalability, extensibility, improved performance, manageability, and reuse.
  • Providing insights about improving or automating processes and adding value to the team.
  • Determining the best implementation strategy to satisfy the architect's design requirements.
  • Focusing on iterative review cycles to provide outcomes meeting or exceeding user expectations.
  • Managing big data and twisting SQL queries to enhance performance.
  • Tracks and monitors the success of recently implemented tools and process enhancements


  • Education : Bachelors or Masters Degree
  • Experience Range : 9 – 12 Years

Foundational Skills :

  • Advanced tableau development knowledge.
  • In-depth knowledge of Microsoft Excel, including pivot tables and macros.
  • Understanding of advanced statistical functions and calculations.
  • Ability to interpret dashboard structure.
  • Strong communication and collaboration skills.
  • Project management skills.
  • Experience in developing, managing, and maintaining Tableau-based dashboards.

Desired skills :

  • Certified Tableau Desktop Specialist & Certified Tableau Data Analyst
  • Working knowledge of SQL, normalization, and rational databases.
  • Experience with using query and reporting analysis tools.

Work Timings : 11 am to 8 pm

Location : Gandhinagar