Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for managing cross-functional and/or inter-departmental projects for Line of Business products, processes, functions, and employee readiness. Key responsibilities of the job include partnering with the business to develop a plan to sustain change, evaluating current methods, and developing strategies to implement changes and project improvements. Job expectations include overseeing projects, using appropriate tools to drive project completion, and serving as a secondary point of contact to department managers for critical change initiatives.

The Change Management function supports the Non-financial Regulatory Reporting, Tax and Credit Reporting Operations portfolio of change by partnering with functional stakeholders and technology groups to prioritize and implement initiatives driven by business, legal, regulatory, compliance or market requirements. The function is seeking to recruit a Portfolio Manager to support the strategic transformation of the NFRR operating model.

• Delivers end-to-end project management services for all material change efforts within the NFRR Target Operating Model Program
• Manages a diverse portfolio of technology and process change initiatives including regulatory compliance change, operational excellence and strategy implementation
• Partners with technology and operations to develop detailed project plans and drive execution accountability
• Ensures successful project delivery by managing project scope, timeline, resources and budget; identifies and manages project issues and risks
• Manages stakeholder engagement and communication
• Ensures compliance with enterprise change standards
• May indirectly lead a team of change resources including project managers, process designers, product managers, UA testers, etc.

Responsibilities:

• Oversees the execution of defined project tasks through tracking of deliverables and their statuses, developing project plans, and measuring progress against ongoing key performance indicators
• Leads project and/or remediation requirement documentation efforts based on identified gaps and controls needed for sustained performance
• Plans and organizes projects using appropriate tools and techniques, including Technology platforms used by client facing employees, change management tools, and risk and issue management tools to ensure efficient and effective project completion
• Navigates across various Lines of Business and partner organizations, including Technology and Risk, leading them to negotiate decision making for efficient and effective resolution
• Supports the adoption and sustainment of change initiatives and helps assess adoption risks
• Develops, maintains, and reports on an overall integrated delivery plan, raising any risks, developing a mitigation plan, and escalating issues appropriately to respective stakeholders

Required Skills:

• 3+ years of Bank of America project management experience including technology projects.
• Working knowledge of Enterprise Change Standards and system of record (PPRT)
• Ability to partner with technology and operations to drive quality and adherence to ECM standards, coach new project managers, and perform quality assurance reviews
• Proven problem-solving skills and strong decision-making skills with an assertive and proactive communication style
• Must have strong organizational skills and be able to handle multiple tasks

Desired Skills:

• Project Management Professional Certified
• Enthusiastic, energetic, determined and positive – especially under pressure
• Ability to navigate enterprise, research and resource information across the bank
• Critical thinker and risk minded
• Excellent proficiency using Microsoft Office products such as Word, Excel, PowerPoint, Project and in Visio
• Demonstrated PowerPoint presentation skills and ability to target messaging to different audiences

Skills:

• Collaboration
• Controls Management
• Issue Management
• Problem Solving
• Project Management
• Change Management
• Policies, Procedures, and Guidelines Management
• Process Management
• Process Performance Measurement
• Written Communications
• Active Listening
• Drives Engagement
• Prioritization
• Process Design
• Process Mapping

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency details

US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range $67,400.00 - $102,300.00 annualized salary, offers to be determined based on experience, education and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.