Job Description:

Job Title: EMEA Quality Control Analyst

Corporate Title: Officer

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Role Description:

We are seeking a highly motivated EMEA Quality Control Analyst to join our Chester based Global Operations organization. Responsible for the completion of our Test of Controls, the EMEA Quality Control Analyst will have a risk mindset with an eye for accuracy and process improvement to mitigate risk. They will be a confident communicator with the ability to share feedback with peers and, on occasions, with Line of Business managers. The EMEA Risk and Control organization is made up of a diverse range of people from varied backgrounds who each bring unique skillsets and perspectives.

Responsibilities:

• You will monitor and evaluate a range of Treasury processes.
• You will complete quality testing in line with our daily, weekly, and monthly routines.
• You will identify errors in line with the process tests.
• You will remediate errors based on existing procedures to mitigate risks for the Bank and its clients.
• You will provide structured feedback to the management team.
• You will provide supporting information to aid manager feedback.
• You will work with Business Management teams to implement any changes/enhancements to tests.

What we are looking for:

• You will have excellent communication skills, both written and verbal.
• You will have excellent time management and organisational skills.
• You will be able to build key relationships with stakeholders.
• You will be intellectually curious, challenging the status quo.

Skills that will help (optional):

• The ability to manage risk effectively will be advantageous.
• Treasury product knowledge would be an advantage.
• Client or customer service experience would be an advantage.

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.