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Officer, Markets Support Analyst (Equity Derivatives Settlements), Global Market Operations

Bank of America

Bank of America

IT, Customer Service, Operations
Singapore · United States · Remote
Posted on Jul 3, 2025

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description
The Global Derivatives Operations (GDO) team perform end to end confirmation and settlements processes across FICC and Equity Derivatives products. The APAC Equity Derivative Operations team is currently looking for an associate for the Team. The candidate will be responsible for supporting the Equity Derivatives Settlements and Confirmation functions in APAC region. This is a highly challenging role which provides an opportunity to work in a dynamic and diverse team, and learning the end to end processes for equity derivative settlements and confirmations.

Responsibilities
Daily duties will be comprised of the following but are not limited to:
• Liaise with clients on trade settlements issues including confirmation of settlement amounts, exchanging of SSIs and finalization of settlement confirmation arrangements.
• Follow up in resolution of trade discrepancies with clients, trade control and front office.
• Ensure accuracy and completeness of settlement details in payment system.
• Point of contact for clients on payment inquiries.
• Control, monitor and resolve settlements/system breaks status.
• Checking of legal confirmations issued in accordance with ISDA Definitions.
• Liaise with Legal, Credit, and Front Office teams in resolving documentation related queries for priority clients.
• Affirming trade economic details and chasing outstanding confirmations.
• Participate in projects and process improvement initiatives.

Required Skills
• Diploma or Degree qualification
• A good team player, fast learner and ability to work under pressure in a team environment.
• Good organizational skills and understanding of Back office Operations responsibilities and processes.
• Able to communicate effectively with sensitive clients, middle office, trade control and other teams globally.
• Proficiency in MS Product Suite.
• Product knowledge of Equities derivative products and ISDA Definitions/Master Confirmation Agreements preferred.
• Knowledge of Operational Risk, Reg W, Client Money Protection and Funding.

Other Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world