Job Description:

Job Title: International Billing Product Manager, Global Revenue Management

Corporate Title: Vice President

Location: London

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

London Location Overview

Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.

Global Payments Solutions Group

Bank of America’s Global Payments Solutions (GPS) business is hiring. Our focus on combining cutting-edge technology with innovative solutions, means we consistently deliver exceptional results for our clients.

Do you want to be part of our award-winning team? We are proud to:

• Be a leading provider of treasury and cash management solutions

• Deliver for over 100,000+ clients globally, including over 73% of the Global Fortune 500

• Be at the forefront of delivering treasury solutions across all segments and all industries, from middle-market businesses to the world’s largest corporate and financial institutions

• Provide a personalised service for our clients, backed with high-tech for their liquidity management, payments and receipts, trade and supply chain finance and FX and commercial card services

We want to hear from you if you are:

• A highly-motivated individual

• Has a client-centric focus who can advocate on their behalf

• Can challenge the status quo

• Collaborate with peers as well as having the ability to influence the conversation with diverse points of view

• Innovative with forward-thinking ideas

The Team

Global Payments Solutions (GPS) Revenue Management drives both the billing and pricing for transaction services products.

As an International Billing Product Manager you will be a critical part of the Global Revenue Management team, this pivotal role involves optimising and overseeing the billing & collection of transaction fees for our valued clients across multiple geographic regions. As a Billing Product Manager you will be expected to challenge the status quo while influencing business partners by driving simplification and efficiency enhancements across the global billing & pricing environment.

You will regularly interact with key business partners across multiple teams including Sales, Product, Risk & Compliance, Operations and Technology. Giving a broad & holistic view into the entire Global Payments Services organisation.

Responsibilities

Responsibilities include, but are not limited to, the following:

• Continuously manage, evaluate & maintain the international billing & pricing maintenance landscape for transaction services products, closely collaborating with regional business partners such as Sales, Product Management, Operations & Servicing and Technology.

• Work as part of a dynamic team with local and global Revenue Management to ensure accurate pricing implementation and collection of fee revenue. Facilitate the incorporation of new products and services into billing, while appropriately mitigating risk from an international billing perspective in line with GPS principles for client fee billing.

• Lead implementation of targeted pricing actions to ensure accurate billing & statementing. Work closely with regional pricing leads to ensure a seamless pricing process across the billing environment.

• Drive simplification and standardising processes across the global billing environment. Assist with application enhancement business cases to improve product efficiency and the effectiveness for our international billing platform, including improving operating leverage, with an eye towards the future.

• Serve as a strategic special project manager for unique client-facing solutions.

What we are looking for

• Banking experience, with a preference for experience with product, risk, and/or operations responsibilities.

• Desired, knowledge of transactional products, operations, technology and/or risk/compliance environments.

• Demonstrated ability to successfully develop and maintain collaborative working relationships with partners from multiple functional areas.

• Advanced skills with Microsoft Office applications, particularly with Excel and PowerPoint; analysing data and identifying outliers/disparities.

• Effective presentation skills and written and verbal communication skills, with high attention to accuracy and detail, ability to effectively prioritise, and follow through with tasks and commitments.

• Strong interpersonal skills and organisational skills, able to prioritise, work under pressure and meet deadlines.

• The ability and desire to think creatively to deliver business results, both independently and as part of a team.

• Experience with billing & analysis systems beneficial.

• Advantageous experience in transaction banking or product management.

Benefits of working at Bank of America

UK

• At Bank of America, we strive to prioritise employees’ health and wellbeing – it’s what makes us a Great Place to Work.

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner.

• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.

• We offer 26-weeks paid maternity leave, 16-weeks paid paternity leave and inclusive family leave arrangements for working parents and carers including 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum.

• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness, cycle to work etc.

• Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan.

• Access to an Employee Assistance Program for confidential support and help for everyday matters.

• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution.

• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.

• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.