As a Sales Support Associate, RSG Americas at Barclays, you will play a key role in supporting the day-to-day operations of the Risk Solutions sales team. The Risk Solutions Group at Barclays is focused on marketing and transacting interest rate and currency derivative solutions with corporate and financial sponsor clients. As a Sales Support Associate, RSG Americas you will be responsible for ensuring seamless onboarding of new accounts, interfacing with the sales teams, middle-office and back-office teams, and resolving client inquiries. Support may include handling settlement and payment amount calculations, trade confirmation amendments/generation, rate reset calculations, expediting onboarding processes for live trades, and championing projects aimed at increasing efficiency and improving the client experience. This role offers a unique opportunity to work across various business areas alongside the Risk Solutions team. Working closely with the sales team, you will gain exposure to fixed income as an asset class, as well as the operations and needs of large multinational corporate clients. As a Sales Support Associate, RSG Americas you will be integral to the functioning of the full client-facing team and will engage directly with clients to help resolve issues, including, but not limited to, onboarding and KYC, reconciliation of valuation statements, settlement mismatches, and many other related tasks.

To be successful as a Sales Support Associate, RSG Americas you should have:

• Experience in sales support or other related fixed income middle-office roles

• A technical understanding of fixed income products and operational support functions

• Working knowledge of interest rate and FX derivative products would be ideal

• Proficiency in MS Office products, including Excel

• Familiarity with trade capture tools and onboarding systems

Some other highly valued skills may include:

• Demonstrated professional communication skills, attention to detail, and a positive attitude

• Robust organizational skills with the ability to manage multiple concurrent deliverables in a fast-paced environment

• Excellent communication and collaboration abilities, fostering effective teamwork across diverse stakeholders

• Motivation to solve problems and the ability to work independently to drive processes

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in New York.

Minimum Salary: $70,000

Maximum Salary: $140,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution.

Accountabilities

• Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution.
• Collaboration with teams across the bank to align and integrate operational processes.
• Identification of areas for improvement and providing recommendations in operational processes.
• Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in banking operations.
• Participation in projects and initiatives to improve operational efficiency and effectiveness.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.