Join us as a Senior Hospitality Manager, where you will lead on some of Barclays’ most premium hospitality programmes; today the portfolio includes partnerships across Football, Tennis, Formula 1 and more. This VP‑level role is critical to delivering complex, high‑value client experiences that deepen relationships, elevate brand presence, and support commercial objectives.

You will develop the end‑to‑end operational plan and execution of our most prestigious hospitality initiatives, manage senior stakeholder and rights‑holder relationships, and ensure the effective use of sponsorship rights. Acting as a strategic operator in complex, hospitality programmes that deliver for our clients. You will champion excellence, operational rigour, and alignment across the wider sponsorship portfolio.

To be successful as a Senior Hospitality Manager, you should have the following experience:

• Deep expertise in planning and executing complex, premium hospitality, and global end‑to‑end events, with overlapping operational workstreams, including guest journey design, on‑site delivery, contingency planning and post‑event analysis in high‑pressure environments.
• Demonstrated ability to translate complex operational and hospitality workflows into scalable technology systems, ensuring accuracy, efficiency, and seamless execution.
• Proven ability to lead and influence senior internal stakeholders, rights holders, agencies and suppliers, balancing brand, commercial, client and reputational considerations.
• Extensive experience in managing large‑scale hospitality operations, including ticketing, accreditation, guest flows, access, accommodation & transportation across multiple markets.
• Ability to translate hospitality strategy into clear operating plans, roadmaps and executive‑ready PPTs, mapping objectives, timelines, budgets, risks and delivery milestones.
• Strong capability to analyse hospitality and sponsorship data to assess performance, demonstrate return on investment and inform future strategy, using guest engagement metrics, attendance data, client outcomes, and post‑event insight to drive evidence‑based decision‑making.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills

This role is based within our London office.

Purpose of the role

To plan, execute, manage and oversee a wide range of events and/ or hospitality initiatives, collaborating with internal stakeholders to understand business objectives and external vendors to develop creative and impactful event or hospitality experiences

Accountabilities

• Development, planning and strategic oversight of events of any format, including conferences, seminars, product launches, client appreciation events, external partnership events, sponsored conference programmes, internal engagement events client entertaining through hospitality & ticket only and other marketing initiatives.
• End to end management all aspects of event logistics, including format proposal, all venue and vendor selection and management, production management, content development, delegate, host and speaker management and on site co-ordination of these, as needed.
• Management of the hospitality programme, through Barclays-owned sponsorship assets, contracted memberships and adhoc brokering for clients and internal stakeholders, where applicable.
• Understanding of and adherence to all applicable internal controls throughout the planning process as well as identifying and mitigating potential areas of risk.
• Post event or hospitality assessments to analyse the success of each initiative and identify areas for improvement.
• Expert advisor and partner to stakeholders and hosts to ensure event delivery meets their aims and objectives, in certain cases.
• Build and maintenance of industry relationships with suppliers and industry experts to stay at the forefront of event & hospitality trends, technology advances, new openings and best practices, where applicable.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.