Join us as a Senior Strategic Change Manager and Product Owner within Wholesale Lending, where you will play a key role in shaping and embedding end-to-end ownership of lending processes and solutions across Barclays. You will focus on driving clarity and accountability across complex client journeys, ensuring products and processes are joined up, effective and deliver the right outcomes for clients and the wider business.

You will operate across a complex and often undefined ownership landscape, working with Coverage, Product, Operations and Technology to establish clear accountability for end-to-end journeys rather than individual product components. Partnering closely with senior stakeholders, you will bring structure to evolving ownership models, lead critical change projects, and ensure solutions are delivered with a clear focus on client experience, efficiency and control. This role requires sound judgement, credibility and the ability to influence at senior levels while navigating competing priorities and organisational complexity.

To be successful in this role you will have:

• Experience leading complex change or transformation projects within financial services
• Clear and confident communication skills, with the ability to influence and align senior stakeholders across multiple business areas with differing objectives
• Experience operating as a Process Improvement Manager, Product Owner, Transformation Lead or similar role, with accountability for end-to-end journeys, processes or solutions
• The ability to translate strategic objectives into practical, deliverable plans and outcomes
• Experience working within ambiguity, bringing clarity, structure and forward momentum
• A deep understanding of process design, optimisation and ownership, with a focus on client outcomes and operational effectiveness
• A collaborative and pragmatic approach, with experience delivering through cross-functional teams

Desirable skills include:

• Experience within Wholesale Lending, Risk or Corporate Banking environments
• Exposure to product ownership models within complex, multi-stakeholder organisations
• Understanding of regulatory requirements and controls within lending processes
• Experience working in agile or hybrid delivery environments
• Experience driving behavioural or cultural change, particularly around ownership and accountability
• The ability to use data and insight to support decision-making and process improvement
• Experience working within a central change, strategy or transformation function

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, business acumen, strategic thinking, stakeholder management, change and transformation, and communication, as well as job-specific technical expertise.

This role is based in London.

Purpose of the role

To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities.

Accountabilities

• Identification and analysis of business problems and client requirements that require change within the organisation.
• Development of business requirements that will address business problems and opportunities.
• Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations.
• Support the creation of business cases that justify investment in proposed solutions.
• Conduct feasibility studies to determine the viability of proposed solutions.
• Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget.
• Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope.
• Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation.

Vice President Expectations

• To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
• If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
• OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
• Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem solving processes.
• Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.