Sales Assistant Manager
BASF
Sales & Business Development
Jakarta, Indonesia
Posted on Oct 10, 2024
Objectives of the Position:
- Driving strategic growth targets.
- Responsible for developing and implementing effective sales strategies to promote products to various applicators and manufacturers in Architectural and Constructions industry.
- Plan, execute and oversee all sales and promotional activities effectively in both Local and Regional accounts.
- Building strong customer relations.
Key Responsibilities:
- Sales Management:
- Responsible for growth and achieving strategic targets.
- Contributing to the development of sales strategies and plans.
- Execute sales strategies that align with overall business objectives and target market needs
- Capable of identifying potential prospects and extend product offerings that address their needs.
- Able to identify changing market conditions or customer buying behavior, and develop strategies to retain existing customers and reduce churn
- Provide technical assistance to customers, addressing inquiries and concerns related to product performance and formulation.
- Negotiate contracts, pricing, and terms with customers to ensure mutual beneficial agreements.
- Tracking and reporting on key performance indicators related to sales performance
- Prepare sales forecasts based on historical performance and market trend, and regular performance tracking against targets.
- Customer Relationship Management:
- Overseeing customer relationship, ensuring customer satisfactions and identifying opportunities and customer needs.
- Development and maintain strong relationships with customers, especially with key stakeholders / decision makers
- Prioritize customer satisfaction and build long-term relationships.
- Gather and analyze customer feedback to improve product offerings and service quality.
- Handling customer inquiries and complaints promptly and professionally. Making informed and timely decisions to resolve issues.
- Market Analysis:
- Conduct in-depth market research to identify trends, opportunities, and competitive landscapes within the industry.
- Conduct regular competitve analysis to assess market share, product offerings, pricing strategies and sales channels.
- Stay updated on latest market developement of competitors such as pricing, new product developements and market dynamics.
Job Requirement:
- Education: Bachelor degree in Chemistry, Chemical Engineering or relevant major
- Working Experience:
- 5 or more years experience in the sales management role
- Proven track record in managing accounts, driving development and achieving targets
- Strong growth ambition and leadership skill.
- Excellent communication, interpersonal and organizational skills
- Ability to travel at least 30% of the time
- Technical & Professional Knowledge:
- Strong (technical) sales background in the coating or adjacent industry.