Objectives of the Position
• Manage import export operations for Japan operating as one GB service unit together with hub GB and country GB and Supply Chain Management establishment,
• Manage performance and development of import export operations.
• Lead management of logistics service providers (LSP) and lead logistics provider (LLP) in Japan
• Performance steering for import / export in Japan, meeting regional and global import export performance results. This includes effective monitoring and leveraging analytics to sustain high level of operating discipline,
• Responsible for risk management pertaining to team and service provider operations including but not limited to access management, data protection, business continuity process and periodic risk management reviews.
• Ownership, participation and collaboration on global and regional import export community and initiatives and projects relevant to supply chain operations serviced by Global Business Service
• Develop and responsible for establishment, adherence, and adequate documentation of supply chain, import export processes and compliance to global, regional policies and procedures.
• Collaboration and communication logistics procurement, logistics service providers, import/export community, business units, customer service and relevant stakeholders on, and not limited to -issue resolution, non-conformance handling, environment, health and safety and opportunities for continuous improvement including automation and digitalization initiatives.

Main Tasks

General
• Responsible for import export operations targets, performance, deliverables
• Responsible for service provider management of forwarder and liner/carrier / tank operators including performance management, service requirement and freight cost management.
• Provide and recommend logistics solution and/ or subject matter advice to business, country, regional and global stakeholders,
• Collaborate and support country Supply Chain Caretaker in country operational matters and with regional shipping management, operational vendor management.
• Master data monitoring in relation to import export operations.
• Active participation in global, regional, and country level projects and initiatives for companywide projects, continuous improvement, and business requirement, where relevant to the scope of service

Operation Vendor Management (LLP/LSP):
• Management of service provider (LLP/3PL) service requirement, change management, knowledge transfer / transition, service performance, contract adherence and risk management (including access management)
• Continuous improvement of overall Import / Export management, carrier, and service provider operations.
• Risk management of LLP/3PL partnership and overall transport management.
• Cost management of LLP/LSP services

Operational Management:
• Monitoring logistics functional costs and expenses in line with the budget
• Ensure compliance of new business or customer logistics service support and solution as per company policy and directive
• Identify, recommend, and implement measures to improve Import/Export process efficiency, effectiveness and operational costs and cost impact to the company.
• Effective and efficient non-conformance management, issue log management and gap improvement
• Maintain effective collaboration and engagement with country business and operational teams. Responsible as key person to share, disseminate and bridge global, regional import export updates to / from local stakeholders.

Minimum Education and Qualification Required for the Position

• Fluent Japanese skill and business level English
• Education: Degree in Business Administration or equivalent, Supply Chain Management, and other Degree with relevant work experience
• Working Experience: Minimum 5 years in Supply Chain Management, Customs & Foreign Trade, Logistics, Freight/carrier management in Multinational Company with international exposure
• Technical & Professional Knowledge: Supply chain management / operational logistics knowledge, Customs and International trade knowledge preferred, SAP experience preferred, Business Intelligence Tools, Non-conformance management, good communication & collaboration skills