We are a leading chemical company, with the best teams developing intelligent solutions for our customers, and for a sustainable future.

We connect and develop people with diverse talents all over the world. For you, this means a variety of ways to progress.

Not only your performance but also your personality matter to us, regardless of gender, age, ethnicity, orientation, and background. At BASF, careers develop from opportunities.

Objectives of the Position:

1. Responsible for ensuring export management are as per stipulated guidelines, procedures and requirements
2. Support process improvement, knowledge and risk management as per overseas delivery services

Main Areas of Responsibilities and Key Activities:

· Processing & monitoring of customer orders for exports from different business units in compliance with legal, country or customer regulations

· Fulfilment of customer-specific service agreements and order-related requirements

· Maintenance and control of customer- and order-related master data

· Responsibility for orders in line with the door-to-door accountability concept and monitoring of delivery reliability

· Coordination of order-relevant activities of all units and bodies involved in exports, such as transport management, locations and loading points as well as customs clearance

· In order to coordinate the activities relevant to imports, close cooperation with the responsible import managers in the receiving region

· Creation, procurement and control of order-related documents in compliance with the legal and regulatory requirements of the respective export and import side

Job Requirements:

Education:

Diploma / Degree of any discipline

Working Experience:

1-2 years in order management, supply chain and logistics Or fresh graduates with some intern experience in import export management and international trade

Technical & Professional Knowledge:

· Knowledge of import export and logistics processes as well as transport management

· Experience in the use of MS Office and SAP R/3

· Structured, independent and process-oriented working width

· High degree of customer orientation

· High proficiency in spoken and written English

The BASF Service Hub Kuala Lumpur (BASF Asia-Pacific Service Centre Sdn Bhd) is strategically located in the capital city of Malaysia. Since its inception in 2005, the hub has expanded from 130 employees to over 1,300 employees currently and is expected to keep growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality expertise and services in finance, people, supply chain, EHSQ (environment, health, safety, quality), product safety and digital. We take pride in providing our business services to BASF companies and affiliates across 20 markets in the Asia Pacific region and beyond. Moreover, we offer our services in 8 different languages to cater to the diverse needs of our stakeholders. Our focus on competency and technology-driven solutions allows us to consistently deliver exceptional services, thereby contributing to the success of our businesses. BASF also has two other regional hubs located in Berlin, Germany, and Montevideo, Uruguay, which cover the European and American regions.

BASF Service Hub Kuala Lumpur was recognized with nine prestigious awards in 2024, reflecting its commitment to creating a vibrant, inclusive, and empowering workplace. These awards include winning the title of Operational Excellence in HR at the GBS Asia Awards 2024, multiple accolades at the Life at Work Awards 2024, where the hub was recognized as First Runner-up for Workplace Excellence (International Organization) and CEO Champion (International Organization), as well as Second Runner-up for Best International Organization. The hub also won the title for Excellence in Learning Tech Advancement System and a Certificate of Excellence in Talent Management and Leadership at the HRD Awards 2024. Furthermore, the hub secured a Bronze Award for Excellence in Digital Transformation at the HR Excellence Awards 2024 and received a Bronze Award for Human Resources Impact and an Honorary Award for Creative Talent Management Impact at the SSON Impact Awards Asia 2024.

At BASF, we create chemistry for a sustainable future. Our ambition: We want to be the preferred chemical company to enable our customers’ green transformation. We combine economic success with environmental protection and social responsibility. Around 112,000 employees in the BASF Group contribute to the success of our customers in nearly all sectors and almost every country in the world. Our portfolio comprises, as core businesses, the segments Chemicals, Materials, Industrial Solutions, and Nutrition & Care; our standalone businesses are bundled in the segments Surface Technologies and Agricultural Solutions. BASF generated sales of €65.3 billion in 2024. BASF shares are traded on the stock exchange in Frankfurt (BAS) and as American Depositary Receipts (BASFY) in the United States. Further information at www.basf.com.