Commercial Account Manager Aerospace
BASF
Sales & Business Development
Abu Dhabi - United Arab Emirates
Posted on Dec 5, 2025
WELCOME TO BASF CHEMETALL
BASF Chemetall is a global leader in Aerospace technologies and part of the BASF Group. Our Abu Dhabi location serves as a key center for supporting customers across the Middle East, delivering innovative chemical solutions for industries like automotive, aerospace, and metal processing.
WHAT YOU CAN EXPECT
- Implement business development strategies for the Aerospace segment in the Middle East
- Collaboration on internal projects in the framework of the overall strategic road map of the company
- Responsible for sales in the designated territories and/or segments across countries handled by the Abu Dhabi office
- Responsible for the commercial management of customers and customer projects in the UAE sales region
- Key target is to increase market share in Aerospace & NDT market segments within the assigned territory
- Ensure the continuous development and improvement of the indirect channels’ partners / distributors, short-mid and long-term focus
- Price and margin management to achieve business targets and management of customer contracts
- Conscious decisions during negotiations to win or retain a customer
- Evaluation of end-customer requirements prior the solution set-up
- Preparation of offers and market observation as well as carrying out market and competition analyses including contract management
- Aligning customer expectations and supply chain stock / position to ensure timely supplies to customers
- Commercial interface to Segment and Regional Marketing Management EMEA & SA
- After acquisition of the customer, provide after sales support (techno-commercial) to have a repeat business
- Collaboration to reduce overdues and optimize inventory value
- Steers and maintains contract databases, draws up reports, meeting minutes and action plans. Comply with the reporting timetables.
KPIs
- cCM1 Margin growth
- Revenue Growth: Measure the increase in sales revenue over a specific period
- Project pipeline. Number and quality of initiated activities. Maintain good spread of projects in various stages of completion.
- Customer Acquisition: Track the number of new customers acquired within a given timeframe
- Lead Conversion Rate: Evaluate the percentage of leads that are converted into actual sales
- Sales Cycle Length: Measure the average time it takes to close a sale from the initial contact to the final purchase
- Customer Satisfaction: Feedback from customers on Troubleshooting and problem solving
Technical, Professional Knowledge & Skills:
- Strong entrepreneurial drive and sales hunter personality
- Relationship management and negotiation skills
- Project and Conflict Management Skills with external and internal interfaces
- Presentation and proactive communication at all levels of seniority and departments
- Ability to work and adapt to a multi-cultural work environment
- Interpersonal collaboration skills to work in complex and virtual teams
IT and Language Skills
- Microsoft Office advanced user skills (i.e. Powerpoint, Excel, Word, Outlook)
- SAP or Salesforce user skills is an advantage
- Good command of the English language
- Hindi, Arabic or German language skills are an advantage
WHAT YOU OFFER
- Experience of minimum 5 years in sales of that 3 years in Aerospace maintenance chemicals, ideally in the Middle East
- Experience in Maintenance products, NDT, Surface Treatment and Aerospace approvals & specifications is an advantage
- Commercial background on sales and/or business development within passion to learn and grow.
- International experience is an advantage
- High willingness to travel in the Middle East
Diversity is our greatest strength!
Become a part of our success and develop the future with us - in a global team that embraces inclusion and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.