Objectives of the Position
• Independently manage operational processing for Invoice-to-Cash (ITC) services, ensuring compliance with BASF requirements, Financial Reporting Compliance (FRC), and local statutory regulations
• Act as reviewer and approver for daily and month-end tasks, ensuring accuracy and timeliness
• Support Assistant Manager/Manager in service delivery, talent development, and process improvement initiatives
• Drive continuous improvement, digitalisation, and harmonisation across countries in the Asia Pacific region

Main Tasks

Functional Tasks (Inclusive but not limited):
• Process and review ITC workflows, including Accounts Receivable, Collections, Treasury Back Office and Intercompany Reconciliation activities
• Supervise and mentor Analysts, ensuring adherence to predefined process description and service management framework
• Troubleshoot and resolve queries from internal and external stakeholders promptly
• Act as Area of Competency (AOC) member or topic owner for ITC-related processes
• Monitor unallocated receipts, overdue accounts, and post-dunning activities; propose corrective actions
• To perform other duties as and when delegated

Project Management:
• Support internal, regional, and global process implementation and transition projects
• Develop strong working relationships with local companies and project owners to ensure successful adoption of solutions
• Communicate project deliverables and progress to stakeholders

Compliance:
• Participate in any compliance audits and respond to audit queries (for both internal and external)
• Ensure all work documentation and work processes are updated and met with BASF policies & guideline, local company’s policy, legal and statutory requirements

Quality and Continuous Improvement:
• Identify, recommend, and implement continuous improvement opportunities in quality and efficiency to support smooth implementation
• Prepare and review training materials and conduct end user trainings when required
• Support new and existing team members through proper knowledge transfer; and sharing of best practice thereby ensuring quality is maintained through any staff transition

Others:
• Support Business Continuity Plan (BCP) through resource planning, backup and communication
• Any other tasks due to Service Hub KL management strategy and/ or changing business environment may require to be performed

Additionally, for Senior Associate Analyst:
• For development purposes, any additional task can be assigned as aligned

Minimum Education and Qualification Required for the Position

Education:
• University degree in Finance, Accounting, Economics or Business Administration; and/or
• Chartered or Certified Professional Accountant or equivalent

Working Experience:
• Minimum 3 years’ experience in Finance & Accounting or Controlling function
• Diploma in Finance or Accounting with 4-5 years workings experience in related fields
• Experience in a Shared Services or Business Process Outsourcing engagement will be an advantage

Technical & Professional Knowledge:
• Experience with Controlling/Finance tools and KPIs
• Experience working with SAP ERP and / or SAP BW tools is preferred
• Knowledge and experience of MS office tools.
• Proficiency in English and other languages as required with good communication skills.

BASF has been present in Malaysia since 1989, and operates a manufacturing plant in Pasir Gudang, Johor. BASF’s Regional Service Hub in Kuala Lumpur provides functional support services to BASF companies in 20 markets across Asia Pacific. BASF also provides infrastructure and utilities support services to its joint ventures BASF PETRONAS Chemicals and Toray BASF Resins at an integrated Verbund site situated in the Gebeng Industrial Zone, Pahang. BASF posted sales to customers in Malaysia of approximately €340 million in 2024 and had 2,579 employees as of the end of the year. Further information is available on www.basf.com/my