Now hiring! Zone Operations Manager - Automotive Refinish - Midwest

Midwest USA

**Field position / company car provided

**Must live near a major metropolitan area/airport in the Midwest

We are looking for an Operations Manager to join our Automotive Refinish team in the Midwest.

Come create chemistry with us!

BASF Automotive Refinish Coatings Solutions offers high-quality refinish paint brands and paint-related products to body shops from around the world. Our solutions are approved by the world’s leading automotive manufacturers for the repair of their vehicles. We provide collision centers with a vast array of solutions that help drive their business performance and efficiency. At the heart of our business are our people and our trainers who take care of our customers’ needs including car painting skills, advanced body shop management solutions, and sophisticated management solutions. We are looking for a Zone Sales Manager - Automotive Refinish to join our EC team in the Southeast.

The Operations Manager is responsible for driving operational excellence within the Zone by managing a team of Technical Representatives and Business Development Managers. This role oversees deal creation and submission processes, handles internal financial requests, and ensures seamless execution of operational strategies. Acting as a key partner to the Zone Sales Manager, the Operations Manager supports customer engagement, distributor relationships, and internal alignment to deliver superior service and achieve business objectives. Additionally, the Operations Manager will partner with sales leadership and Human Resources to proactively manage all levels of team performance to continue driving growth.

As a Zone Operations Manager - Automotive Refinish - Midwest, you create chemistry by...

• Leading, coaching, and mentoring Technical Representatives and Business Development Managers
• Setting clear performance goals and providing ongoing feedback and development planning
• Fostering a culture of accountability, collaboration, and continuous improvement
• Managing deal creation and submission processes to ensure accuracy and timeliness
• Overseeing internal financial requests, ensuring compliance with company policies and budgetary guidelines
• Collaborating with internal stakeholders to optimize workflows, pricing, and promotional programs
• Monitoring KPIs and implementing corrective actions to maintain operational efficiency
• Supporting the Zone Sales Manager in maintaining strong distributor and customer relationships
• Ensuring technical and business development teams are delivering superior customer experience
• Engaging with end-users when necessary to resolve operational issues and strengthen brand loyalty
• Analyzing operational data to identify trends and opportunities for improvement
• Preparing accurate reports on deal submissions, financial requests, and team performance
• Ensuring compliance with company policies and industry regulations

If you have...

• a Bachelor’s degree in Business, Operations, or related field.
• 7+ years of experience in operations or sales support within automotive refinish or related industry.
• Proven track record of managing cross-functional teams and operational processes.
• Strong leadership, coaching, and team development skills.
• Excellent organizational, analytical, and problem-solving abilities.
• Proficiency in CRM systems and Microsoft Office Suite.
• Ability to travel within the region as required.

Create your own chemistry with you@BASF

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.

Just some of the many benefits we offer include:

• Flexible work arrangements whenever possible
• Highly competitive retirement savings plan with company match and investment options
• Well-being programs that include comprehensive mental health support for you and your household family members
• Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
• Back-up child and elder care with discount programs for families of all ages and stages
• Mentoring and career development opportunities that allow you to share, learn, and thrive
• Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
• Employee crisis support for when the unexpected happens
• Access to our BASF wine cellar, employee discounts, and much more!

About us

As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!

At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.

Belong to Something Bigger. #belongatBASF

Privacy statement

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.

Pay transparency

BASF is committed to pay transparency practices. The competitive Pay Range for this role is $140,000 - $175,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Equal employment opportunities

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

Applicants must be currently authorized to work in the United States on a full-time basis.