Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.

We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.

It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.

Learn about the Danaher Business System which makes everything possible.

The Sales Operations Manager is responsible for driving operational efficiency and performance improvement across all commercial processes at BEC LS Japan, including Sales and Marketing. Leveraging the Danaher Business System (DBS), this role leads cross-functional projects, collaborates closely with global teams, and manages the Customer Administration team. The role also oversees key systems such as Salesforce.com, Domo, and Power BI, and is responsible for the design and administration of Sales Incentive programs. Additionally, the manager will lead the planning and execution of company-wide events and manage the product pricing revision process.

This position reports to the Japan General Manager and is part of the Bec LS Japan Sales organization located in Tokyo and will be an on-site role.

In this role, you will have the opportunity to:

■ Commercial Operations Improvement

• Lead and support cross-functional projects aimed at improving the efficiency of commercial operations.
• Drive the execution and continuous improvement of Funnel Management to enhance visibility and effectiveness of sales activities.
• Identify opportunities for process improvement and design solutions to address operational challenges.
• Define KPIs for new and existing initiatives, and establish appropriate reporting methods and formats.
• Act as a subject matter expert for operational processes, providing training, communication, and support to other departments.
• Document processes and manage their implementation.
• Promote DBS culture across the organization in collaboration with other leaders.

■ Customer Administration Team Management

• Manage the Customer Administration team responsible for order processing and revenue recognition.
• Ensure timely and accurate handling of customer orders and alignment with financial reporting standards.
• Monitor and improve KPIs related to order and revenue operations.

■ Pricing Revision Process Management

• Plan, manage, and execute the pricing revision process for all products.
• Collaborate with relevant departments (Marketing, Sales, Finance, L&D) to ensure consistency and alignment in pricing updates.
• Manage the full cycle of pricing updates including scheduling, communication, system updates, and internal/external rollout.
• Operate and maintain the CPQ (Configure Price Quote) system to ensure efficiency and accuracy in pricing and quoting.

■ Sales Incentive Program Design & Administration

• Design, implement, and manage Sales Incentive programs aligned with business goals.
• Collaborate with Finance and HR to ensure fairness, compliance, and motivation.
• Track performance against incentive targets and provide regular reporting.

■ Data Analysis & Business Intelligence

• Manage Salesforce.com and analytics platforms such as Domo and Power BI.
• Develop dashboards and reports to support sales forecasting, performance tracking, and strategic decision-making.
• Ensure data accuracy, consistency, and accessibility across systems.

■ Global & Cross-functional Collaboration

• Collaborate with global Sales Operations teams to ensure alignment of strategy, tools, and processes.
• Represent Japan in global Sales Operations meetings and initiatives.

■ Company-wide Event Planning & Management

• Plan and manage internal events such as Monthly L3 Operations Meetings, New Year Kickoff Meetings, July Mid-Year Meetings, Quarterly Town Hall Meetings, and other corporate events.
• Coordinate content development, stakeholder engagement, and logistics to ensure impactful execution.
• Work closely with leadership and internal communications teams to ensure consistent messaging and employee engagement.

The essential requirements of the job include:

• Bachelor’s degree in Business, Marketing, or a related field.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication skills in both Japanese and English.
• Proficiency in Salesforce.com, Domo, and Power BI.
• High energy, adaptability, and ability to manage change and conflict.
• Strong time management and project management skills.

Travel, Motor Vehicle Record & Physical/Environment Requirements: if applicable for role

• Ability to travel – Travel is minimal - <=10%

It would be a plus if you also possess previous experience in:

• Experience in business process improvement, including requirements gathering, analysis, design, and documentation.
• Experience in designing and managing Sales Incentive programs.
• Prior experience as a Sales Representative or Sales Manager is a strong plus.

Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide.

主な職務内容

■ コマーシャルオペレーションの改善

• コマーシャルオペレーションの効率化を目的とした部門横断プロジェクトのリードおよび支援
• Funnel Managementの実行と継続的な改善を推進し、営業活動の可視化と成果向上を支援
• 業務プロセス改善の機会を特定し、課題解決に向けたソリューションを設計
• 新規および既存施策に対するKPIの設定と、適切なレポート手法・フォーマットの定義
• 業務プロセスに関する社内専門家として、他部門へのトレーニング・コミュニケーション・サポートを提供
• プロセスの文書化と導入管理
• DBSカルチャーの社内浸透を他リーダーと連携して推進

■ Customer Administrationチームの管理

• 受注処理や売上計上を担うCustomer Administrationチームのマネジメント
• 顧客注文の正確かつ迅速な処理と、財務報告基準との整合性の確保
• 受注・売上関連のKPIのモニタリングと改善

■ 価格改定プロセスの管理

• 全製品に関する価格改定プロセスの企画・管理・実行
• 関係部門（マーケティング、営業、ファイナンス、L&D）との連携による価格改定の整合性確保
• 改訂スケジュールの策定、通知、システム反映、社内外への展開を含む一連の業務管理
• CPQ（Configure Price Quote）システムの運用・管理を通じて、価格設定・見積業務の効率化と正確性を確保

■ Sales Incentiveプログラムの設計・運用

• 事業目標に沿ったSales Incentiveプログラムの設計・導入・運用
• ファイナンス部門や人事部門と連携し、公平性・法令遵守・動機付けを確保
• インセンティブ目標に対する達成状況のトラッキングとレポート

■ データ分析・ビジネスインテリジェンス

• SFDCと、Domo・Power BIなどの分析プラットフォームの運用管理
• 売上予測、業績トラッキング、戦略的意思決定を支援するダッシュボード・レポートの作成
• システム間でのデータの正確性・一貫性・アクセス性の確保

■ グローバルおよび部門横断連携

• グローバルSales Operationsチームとの連携を通じて、戦略・ツール・プロセスの整合性を確保
• 日本代表としてSales Operationのグローバル会議や施策に参画

■ 全社イベントの企画・運営

• Monthly L3 Operations Meeting、年始のKickoff Meeting、7月のMid-Year Meeting、四半期ごとのTown Hall Meetingなどの社内イベントの企画・運営
• コンテンツ開発、関係者との調整、ロジスティクス管理を通じて、効果的なイベントを実現
• リーダーシップや社内コミュニケーションチームと連携し、メッセージの一貫性と社員のエンゲージメントを促進

応募資格

• 高い分析力、戦略的思考力、課題解決力
• 日本語と英語での優れたコミュニケーション能力、変化や対立への対応力
• Sales OperationsまたはSales Administrationの実務経験
• Salesforce.com、Domo、Power BIの運用経験
• Sales Incentiveプログラムの設計・運用経験
• 優れたタイムマネジメント・プロジェクトマネジメントスキル
• ビジネス、マーケティング、または関連分野の学士号

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.