Technical Product Specialist II (f/m/d)
Beckman Coulter
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.
Learn about the Danaher Business System which makes everything possible.
As a Technical Product Specialist II on‑site in Grens, you’ll represent R&D in the complaint‑handling investigation team, lead hands‑on investigations, analyze qualitative and quantitative data, pinpoint root causes, and drive CAPA that strengthens product reliability within our global QMS. You’ll partner daily with engineers, biologists, product management and Quality – and translate outcomes for customer support, field teams, and end users – so feedback becomes real product improvement in an ISO/cGMP‑aligned, audit‑ready environment.
What you’ll do
Represent R&D in the complaint‑handling investigation team by leading technical investigations, performing data analysis and tests, identifying root causes, and defining corrective action plans.
Collaborate with multidisciplinary R&D teams to assess and resolve engineering and quality‑related issues.
Act as a liaison between teams, facilitating communication and problem‑solving for customer‑ and quality‑related issues.
Build strong relationships with customer support, field engineers, field application specialists, and end‑users to strengthen product understanding across customer‑facing teams.
Provide regular reporting on customer feedback, and develop comprehensive technical documentation for diverse audiences.
Support internal/external quality audits, contribute to market support programs, ensure timely delivery, clear communication, constructive conflict resolution, and promote effective cross‑functional collaboration.
Who you are
Bachelor’s or Master’s degree in physics, engineering, or life sciences with 6+ years of relevant experience, or a Ph.D. with 5+ years of experience.
Experience working with complex, multidisciplinary products (hardware/software/single‑use) in the life sciences or medical sector.
Strong theoretical grounding in engineering principles and good understanding of human cell biology; knowledge of cell culture methods, especially in immunology, is a plus.
Expertise in statistical methods and tools for qualitative and quantitative data analysis.
Strong investigative mindset with excellent analytical, troubleshooting, critical‑thinking, and attention‑to‑detail skills.
Effective oral and written communicator across global, cross‑functional, and cross‑cultural teams; working knowledge of ISO 9001 and cGMP regulations.
Customer‑oriented, autonomous, well‑organized, creative, adaptable to change; fluent in English (additional languages are an advantage).
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Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.