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Benefits Operations Analyst

BlackRock

BlackRock

IT, Accounting & Finance, Operations
Budapest, Hungary
Posted on Nov 3, 2024

About this role

Summary

Do you have a passion for employee benefits and a knack for solving complex problems? If so, you might be the perfect fit for our benefits analyst role. As a benefits operations analyst you will join BlackRock’s EMEA Benefits team that is responsible for the financial and wellbeing benefits of BlackRock employees throughout 21 countries in EMEA. In this role, you will be in charge of managing and administering the employee benefit plans primarily in the United Kingdom and Ireland including pensions, health insurance, life insurance, and other voluntary benefits. You will work closely with the human resources team, the payroll department, the finance team, and the benefit providers to make sure everything is compliant, accurate, and satisfactory for our employees. You will also be the go-to person for any benefit-related queries or concerns, and you will provide clear and helpful information and guidance to our employees and managers.

About BlackRock

BlackRock is a global leader in investment management, risk management, and advisory services for institutional and retail clients. BlackRock helps clients achieve their financial goals through a range of innovative solutions, including equities, fixed income, alternatives, multi-asset, and cash management. BlackRock also offers industry-leading technology, data, and analytics to support its clients' needs. BlackRock has more than 16,000 employees in over 30 countries and manages over $10 trillion in assets. At BlackRock, we value diversity, inclusion, and collaboration, and we strive to create a culture of excellence and innovation.

Duties and Responsibilities

  • Administer and maintain the core and voluntary employee benefit plans primarily in the United Kingdom and Ireland, such as pensions, health insurance, life insurance, and other voluntary benefits, in accordance with the company policies and the legal requirements.
  • Work closely with the Benefit Strategy team and other stakeholders.
  • Process new hires, benefit enrollments, changes, terminations, inquiries, and ensure timely and accurate data is provided to key stakeholders.
  • Coordinate and communicate with the payroll department to provide instructions.
  • Work directly with finance teams for invoice processing, track and reconcile outstanding payments.
  • Provide benefit information and guidance to employees and HR stakeholders to resolve complex benefit related queries in a friendly and helpful manner.
  • Conduct reconciliations between headcount reports and benefit plan enrolments to identify and correct any discrepancies.
  • On an annual basis, you will work with key stakeholders on the renewals of insured benefit programs and enrolments into flexible benefits.
  • Become a primary point of contact for external vendors for any ongoing benefit operation queries, enhancements or changes to processes.
  • Get involved in ad hoc HR benefit related projects.
  • Strive for excellence through continuous process documentation, suggestion for improvements.

Skills and Qualifications

  • A bachelor's degree in human resources, business administration, or a related field.
  • Experience in Benefit operations / HR operations /administration or a similar role.
  • Knowledge of UK and Ireland benefit plans, policies and processes such as pensions, health insurance, life insurance, and other voluntary benefits is an advantage.
  • Fluency in English both in written and verbal communication.
  • Speaking any other language is a plus.
  • Proficiency in Microsoft Office, especially Excel, and HRIS systems, such as Workday, Darwin and ServiceNow.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong analytical, problem-solving, and decision-making skills.
  • High attention to detail, accuracy, and confidentiality.
  • Work independently and as part of a team.
  • Prioritize, multitask, and meet deadlines in a fast-paced environment.
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Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.