VP, Head of System Delivery & Operations
BlackRock
About this role
About this Role
BlackRock China FMC is seeking a senior technology leader to oversee end-to-end system delivery and system operations across the firm’s core business platforms. The role is responsible for delivering new systems, modules, enhancements, and upgrades, and for ensuring the ongoing stability, security, and reliability of production environments.
The successful candidate will bring strong experience in enterprise system operations, vendor-based system management, structured delivery governance, and technology controls within regulated financial institutions.
Key Responsibilities
1. System Delivery (New Systems, Enhancements, Upgrades)
- Lead the full lifecycle delivery of FMC’s business systems including trading, valuation, investment operations, compliance, risk, distribution, and enterprise applications.
- Manage requirements, vendor collaboration, solution validation, testing, release planning, and deployment execution.
- Ensure all deliveries meet regulatory, audit, information security, and production readiness requirements.
- Establish and maintain standardized delivery processes, templates, and governance checkpoints.
2. System Operations (Production Stability & Governance)
- Oversee the operational performance and reliability of FMC’s core systems.
- Build monitoring dashboards, alerting mechanisms, log analytics, and automated health-check routines.
- Lead incident response, root cause analysis, corrective actions, and operational reporting.
- Manage system environments (DEV/UAT/PROD), access control, configuration baseline, and operational logs.
3. Change, Release & Configuration Management
- Own the end-to-end change management process aligned with regulatory and audit expectations.
- Define production release criteria including testing scope, deployment evidence, rollback plans, and risk approvals.
- Maintain configuration baselines, interface versioning, and coordinated release windows.
4. Vendor Platform Operations Management
- Manage operational performance of key vendors such as Hundsun, YSS, Kingstar, Sinitek, and Weaver.
- Drive SLA compliance, incident escalation, version upgrades, and operational risk management.
- Ensure vendor platforms meet data security, cybersecurity, DR/BCP, and audit evidence requirements.
5. Operational Risk, Regulatory & Security Compliance
- Embed cybersecurity, data security, and operational risk controls into delivery and operations processes.
- Maintain audit-ready evidence including change logs, access logs, incident records, DR tests, and operational approvals.
- Partner with Compliance, InfoSec, Internal Audit, and Operations Risk teams.
6. Team Leadership & Operational Excellence
- Lead a team covering system delivery, system operations, production support, and monitoring.
- Build operational playbooks, SOPs, knowledge base, and continuous improvement routines.
- Establish KPI dashboards for system availability, incident metrics, SLA performance, and change success rate.
Qualifications
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field.
- 10+ years of experience in system delivery, system operations, production support, or enterprise IT operations within financial institutions.
- Proven track record in vendor-based system delivery (e.g. core Investment, Trading, Valuation, Compliance, Data Warehouse, Regulatory disclosure).
- Strong understanding of project governance, release management, tech risk, and cybersecurity frameworks.
- Familiarity with fund management operations, CSRC regulations, and enterprise change management processes.
- Demonstrated leadership in cross-functional and cross-cultural environments.
- Excellent communication skills in English and Mandarin.
Preferred Skills
- Experience with major fund-industry systems (Hundsun, YSS, Kingstar).
- Knowledge of domestic databases, middleware, integration patterns, and DR/BCP architecture..
- PMP / ITIL / Agile certification is a plus.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.