Blackstone is the world’s largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $1.1 trillion in assets under management include investment vehicles focused on private equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis. Further information is available at www.blackstone.com. Follow @blackstone on LinkedIn, Twitter, and Instagram.

Blackstone Technology & Innovations (BXTI) is the technology team at the core of each of Blackstone’s businesses and new growth initiatives. Serving both internal and external clients, we work to build the next generation of systems that manage risk, create efficiency and improve transparency within the firm and across our broad community of investors and portfolio companies.

BXTI is nimble and entrepreneurial – our open, iterative design processes and rapid pace of development mean that everyone on the team has the opportunity to make an impact from day one. We are problem solvers who can take projects from idea to implementation. We believe in active mentoring and developing excellence. We collaborate to find the best answers for our customers and for Blackstone. We are critical to the firm maintaining its competitive edge.

• Our Core Values

  • Collaboration

  • Leadership

  • Innovation

• Individual Qualities

  • Problem Solver

  • Analytical

  • Detail-Oriented

  • Inquisitive

Role:

We are seeking an experienced ServiceNow Architect & Development Manager with a strong background in collaboration and leadership. The ideal candidate will possess the ability to work effectively with teams to develop optimal solutions for complex problems. Additionally, they will have a proven track record of elevating the capabilities of team members by fostering self-reliance and advanced problem-solving skills.

The candidate will establish development best practices, promote the use of ServiceNow as a general software development platform across the technology department, and manage the program globally. Responsibilities include installing guardrails, creating a self-regulating community, and providing training and documentation.

In this role, you will collaborate with a group of talented stakeholders in a highly collaborative and team-oriented environment to support the implementation of processes, workflows, complex integration and technology solutions for Blackstone. You will be expected to provide strategic direction, build consensus, create timelines, and hold team members accountable for delivery goals.

Key Responsibilities:

• Citizen Development Platform Leadership

  • Secure support from senior leadership to endorse and promote the platform across the organization.

  • Conduct live demonstrations and hands-on workshops to showcase the platform's capabilities (native and in-house developed).

  • Provide clear, concise, and accessible documentation to help users understand and utilize the platform effectively.

  • Foster a culture of continuous improvement by regularly reviewing and updating the platform.

• System Design & Architecture

  • Develop and document high-level architecture and design for ServiceNow solutions and associated integrations with other software systems.

  • Ensure that the architecture is scalable, secure, and meets business requirements.

• Technical Leadership

  • Lead the development of technical standards and best practices.

  • Provide technical guidance and mentorship to develop the ServiceNow team consisting of developers and QA analysts based in India and US/India-based business analysts, ITSM and ITAM product owners.

• Technology Evaluation and Selection

  • Evaluate and recommend appropriate technologies, frameworks, and tools.

  • Stay updated with emerging technologies and industry trends.

• Code Quality and Review

  • Conduct code reviews to ensure code quality, performance, and security.

  • Currently code is reviewed during weekly meetings prior to production deployment.

  • Establish and enforce coding standards and practices while making this process more efficient and delegated to team members.

• Integration and Interoperability

  • Ensure interoperability between different systems and platforms.

  • Design and implement integration strategies for various systems and services, ensuring security, isolation and error reporting that alerts the appropriate stakeholders.

• Performance Optimization

  • Identify and address performance bottlenecks in the software architecture.

  • Implement strategies for optimizing system performance, scalability, and accountability.

Qualifications:

• 8+ years in a corporate IT environment with a medium to large deployment of ServiceNow.

• 3+ years as a Developer Manager and Architect.

• Expert in ServiceNow development and architecture with proficiency in JavaScript, Python, SQL, Web Services and GIT.

• Strong verbal/written communication (e.g., presentations, technical documentation), with ability to effectively interact with individuals at all levels (e.g., technical teams and CTOs).

• Demonstrated significant leadership experience as a team lead or similar role.

• Project management experience.

• A self-starting, entrepreneurial attitude.

• A desire to be a part of and grow a great team and organization.

• The passion to learn, grow, and improve our business.

• Ability to quickly adapt to new technologies.

• Ability to work within complex systems and large data sets.

• Major in Software Engineering or Computer Science.

The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.

Expected annual base salary range:

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.

Additional compensation: Base salary does not include other forms of compensation or benefits offered in connection with the advertised role.

Blackstone is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offense or stalking, or any other class or status in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training. All Blackstone employees, including but not limited to recruiting personnel and hiring managers, are required to abide by this policy.

If you need a reasonable accommodation to complete your application, please email Human Resources at HR-Recruiting-Americas@Blackstone.com.

Depending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following:

• Attending client meetings where you are discussing Blackstone products and/or and client questions;

• Marketing Blackstone funds to new or existing clients;

• Supervising or training securities licensed employees;

• Structuring or creating Blackstone funds/products; and

• Advising on marketing plans prepared by a sales team or developing and/or contributing information for marketing materials.

Note: The above list is not the exhaustive list of activities requiring securities licenses and there may be roles that require review on a case-by-case basis. Please speak with your Blackstone Recruiting contact with any questions.

To submit your application please complete the form below. Fields marked with a red asterisk * must be completed to be considered for employment (although some can be answered "prefer not to say"). Failure to provide this information may compromise the follow-up of your application. When you have finished click Submit at the bottom of this form.