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Senior Knowledge Analyst - Payments and FinTech

Boston Consulting Group

Boston Consulting Group

London, UK
Posted on Wednesday, April 3, 2024


As a Senior Knowledge Analyst (SKA) in a Client Focused role within BCG's Financial Institutions Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.

You will support commercialization efforts for Payments and FinTech working in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise.

Payments and FinTech is one of the fastest growing teams at BCG. We work with all players across the value chain - from Merchants to Issuers - across a broad array of topics. In this role, you will get exposed to entire waterfront of our work in the practice and get to work with a caring and growth oriented team.


  • Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise

  • Communicating with case teams and clients team members, in a credible and confident way

  • Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working

  • Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas

  • Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working

  • Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas

  • Ability to navigate complexity and ambiguity


  • 1-2+ years of consulting experience in Payments and/or FinTech required; candidates with consulting experience preferred

  • In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred in Payments

  • Good understanding of payments infrastructure (scheme, bank payment tech, payment rails etc)

  • Level of knowledge of regulatory environment impacting Payments (e.g., OBIE, NPA, RTP)

  • Bachelor's Degree required (advanced degree preferred)

  • Fluency in English

  • Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment

As a Client Focus KT, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.


The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.

BCG's Knowledge Team members are staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA’s business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients.

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