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EP&P Operational Excellence Manager, Supplier & Content Enablement

Boston Consulting Group

Boston Consulting Group

New Delhi, Delhi, India
Posted on Sunday, June 9, 2024

WHAT YOU'LL DO


Supplier Enablement Activities:

  • Collate supplier spend data, review for completeness and accuracy.

  • Undertake analysis on suppliers’ data to support enablement segmentation and strategy sign off

  • Draft and manage targeted supplier communications covering Coupa CSP and OCR invoice acceptance

  • Manage central queries inbox, triage and assignment to responders

  • Own and maintain supplier enablement tracker outlining progress and activities per supplier.

  • Hold 1-to-1 sessions with suppliers to configure and validate cXML connectivity for POs and invoices (where agreed)

  • Work with suppliers to structure, load and test catalogues data and relevant configuration, as well with relevant category managers to obtain the relevant sign offs.

  • Hold Webinar sessions with suppliers to introduce the Coupa Supplier Portal (CSP)

  • Develop FAQs and training materials for suppliers and internal teams e.g. category managers.

  • Support test system configuration and testing cycle, including the development of relevant test scripts, confirmations of SMEs to participate in testing and training of users before testing.

  • Support the development of the configuration workbook for data production load. Support with overall project management activities such as plan maintenance and updates.

Content Enablement Accountabilities

  • Support validation of buying channels per category activities

  • Support validation and agreement of category specific questions for web forms.

  • Build all web forms with relevant category specific fields, policies and approval workflows and support sign off

  • Working with the relevant category leads, perform analysis to assign relevant contracts to suppliers and Web Forms

  • Own and maintain content enablement tracker outlining progress and activities per category.

  • Support test system configuration and testing cycle, including the development of relevant test scripts, confirmations of SMEs to participate in testing and training of users before testing.

  • Support the development of the configuration workbook for data production load.

  • Support with overall project management activities such as plan maintenance and updates.


YOU'RE GOOD AT


  • Demonstrable capabilities in process analysis including:
  • Transaction data analysis and mapping
  • Designing and leading workshops, information capture and playback
  • Ensure products and services are delivered within the Transition and Transformation within schedule, scope and budget and meet the required level of quality.
  • Conversant with service management and delivery best practices
  • Highly organized, manages to timelines, priorities, and Plan.
  • Attention to detail and structured working. Creation and presentation of meeting and reporting content to senior audiences.
  • Facilitating meetings and working groups with operational SMEs in Procurement, Finance, IT and Compliance
  • Working in a transformation environment and comfortable adapting to changes in scope, direction and/or timelines.
  • Challenge status quo and continuously improve BCG 's approach to transformation
  • Problem solving; simplify and break down complex problems, apply structure and draw conclusions.
  • Ability to establish and maintain productive, positive working relationships with all levels of the organization and external partners in a matrixed, geographically dispersed company.

YOU BRING (EXPERIENCE & QUALIFICATIONS)


  • Coupa Buying/Invoicing and Coupa Supplier Portal expertise
  • Proven years of experience (6+) in transition management, project management, or a related role
  • Strong team management skills, with the ability to motivate and guide teams through change
  • Excellent communication and interpersonal abilities, capable of engaging stakeholders at all levels
  • Proficiency in project management tools and methodologies
  • Strong analytical and problem-solving skills with a focus on attention to detail
  • Detailed understanding of working in a regulated environment
  • Bachelor’s degree in business administration, Project Management, or related field; advanced degree preferred

YOU'LL WORK WITH


Members of our finance team are responsible for preserving the intellectual capital, assets, and integrity of BCG. We make a decisive impact on the firm’s direction, performance, and risk-management models. Finance jobs include accounting and reporting, planning and analysis, tax and treasury, financial systems, payroll, and executive compensation.