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Data & Analytics Lead, Client Ops, India - X Delivery

Boston Consulting Group

Boston Consulting Group

Operations, Data Science
Bengaluru, Karnataka, India
Posted on Oct 24, 2024

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.


We Are BCG X

We’re a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the world’s most complex problems. Leveraging BCG’s global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.


What You'll Do

We are seeking exceptional candidates with experience and passion to fill the Lead Analyst position in BCG’s new product business unit. This global business unit is an integral part of BCG’s strategy to develop new digital client service offerings in order to deliver superior value and sustained impact. The unit has responsibilities for full-life cycle of BCG proprietary data and software assets, from initial business case to roadmap delivery, launch, and ongoing support operations. All of BCG’s core product capabilities are housed within the business unit including product management, design, development, support and data analytics experts who work in deep collaboration with BCG practice areas, consulting teams and clients. This team, of highly motivated and insightful colleagues, will provide an opportunity to work in an entrepreneurial environment supported by a global management consulting firm, which is the world’s leading advisor on business strategy. You will join an expanding team which support multi-million dollar BCG products and projects at our client organizations. You will join the X Operate team to manage the maintenance of the products/projects for our clients.

YOU'RE GOOD AT

  • Working with case (and proposal) teams
  • Acquiring deep expertise in at least one analytics topic & understanding of all analytics capabilities
  • Defining and explaining expected analytics outcome; defining approach selection
  • Delivering original analysis and insights to BCG teams, typically owning all or part of an analytics module and integrating with case teams
  • Establishing credibility by thought partnering with case teams on analytics topics; drawing conclusions on a range of external and internal issues related to their module
  • Communicating analytical insights through sophisticated synthesis and packaging of results (including PowerPoint presentation, Documents, dashboard and charts) with consultants, collects, synthesizes, analyses case team learning & inputs into new best practices and methodologies
  • Build collateral of documents for enhancing core capabilities and supporting reference for internal documents; sanitizing confidential documents and maintaining a repository
  • Able to lead workstreams and modules independently or with minimal supervision
  • Ability to support business development activities (proposals, vignettes etc.) and build sales collateral to generate leads
  • Team requirements: Guides juniors on analytical methodologies and platforms, and helps in quality checks
  • Contributes to team's content & IP development
  • Imparts technical trainings to team members and consulting cohort

  • Technical Skills:
  • Strong proficiency in statistics (concepts & methodologies like hypothesis testing, sampling, etc.) and its application & interpretation
  • Hands-on data mining and predictive modeling experience (Linear Regression, Clustering (K-means, DBSCAN, etc.), Classification (Logistic regression, Decision trees/Random Forest/Boosted Trees), Timeseries (SARIMAX/Prophet)etc.
  • Strong experience in at least one of the prominent cloud providers (Azure, AWS, GCP) and working knowledge of auto ML solutions (Sage Maker, Azure ML etc.)

  • At least one tool in each category:
  • Programming language - Python (Must have), (R Or SAS OR PySpark), SQL (Must have)
  • Data Visualization (Tableau, QlikView, Power BI, Streamlit) ,
  • Data management (using Alteryx, MS Access, or any RDBMS)
  • ML Deployment tools (Airflow, MLflow Luigi, Docker etc.)
  • Big data technologies ( Hadoop ecosystem, Spark)
  • Data warehouse solutions (Teradata, Azure SQL DW/Synapse, Redshift, BigQuery etc,)
  • Version Control (Git/Github/Git Lab)
  • MS Office (Excel, PowerPoint, Word)
  • Coding IDE (VS Code/PyCharm)
  • GenAI tools (OpenAI, Google PaLM/BERT, Hugging Face, etc.)

  • Functional Skills:
  • Expertise in building analytical solutions and delivering tangible business value for clients (similar to the use cases below)
  • Price optimization, promotion effectiveness, Product assortment optimization and sales force effectiveness, Personalization/Loyalty programs, Labor Optimization
  • CLM and revenue enhancement (segmentation, cross-sell/up-sell, next product to buy, offer recommendation, loyalty, LTV maximization and churn prevention)

  • Communicating with confidence and ease: You will be a clear and confident communicator, able to deliver messages in a concise manner with strong and effective written and verbal communication.#BCGXjob #LI-ND1


What You'll Bring

  • 7+ years relevant work experience providing advanced analytics solutions (preferably in the consulting and/or
  • Undergraduate degree in a field linked to business analytics, statistics, economics, applied mathematics, computer science, engineering, operations research, or related field is required. Advanced degree is preferred in analytics with experience across various domains.
  • Deep understanding around two-three sectors (Eg. FI, Telco Media Technology, Public Sector, Manufacturing, Healthcare, e-commerce etc) is an added advantage backed by solid project experience.


Who You'll Work With

  • Consulting teams & clients to ensure high service levels and quality deliverables.
  • Team of Analytical and engineering specialists.


Additional info

BCG X combines innovative skills in computer science, artificial intelligence, statistics, and machine learning with deep industry expertise. The BCG X Operate team is comprised of data engineers, data scientists and business consultants who specialize in the use of advanced analytics to get high-impact business results. Our teams own the full analytics value-chain end to end: framing the business problem, building the data, designing innovative algorithms, creating scale through designing tools and apps, and training colleagues and clients in new solutions. Here at BCG X Operate, you’ll have the chance to work with clients in every BCG region and every industry area. We are also a core member of a rapidly growing Digital enterprise at BCG – a constellation of teams focused on driving practical results for BCG clients by applying leading edge analytics approaches, data, and technology



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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