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Senior Manager of North America Internal Communications and Change Management

Boston Consulting Group

Boston Consulting Group

Marketing & Communications
Multiple locations
USD 126k-154k / year + Equity
Posted on May 9, 2025

Locations: Boston | Washington | New York

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.



What You'll Do

As a Senior Manager on the North America (NAMR) Internal Communications team, you’ll play a pivotal role in how we communicate with, engage, and inspire our people across the region. You’ll serve as a strategic communications partner to NAMR Functions, including the People Team, helping deliver clear, compelling messages that support some of our most visible and complex initiatives—from people strategy and engagement programs to large-scale transformations.

This role is ideal for a skilled communicator who’s equal parts strategist and hands-on operator. You bring strong communication judgment, a deep understanding of internal audiences, and the ability to translate ideas into messages that land.

You’ll create communication and engagement plans, shape thoughtful messaging, and develop content across multiple channels (email, PowerPoint, Slack, digital signage, video, etc.). You’ll also help scale best practices and foster a strong internal communications community across NAMR.

You’ll report to the NAMR Senior Director of Internal Communications and collaborate closely with teams and stakeholders across the business.

You're Good At:

  • Writing with clarity and audiences in mind—you’re a strong, adaptable writer who can flex tone, format, and delivery based on who you’re speaking to and what they need to hear.
  • Thinking audience-first—you step into employees’ shoes and craft messages that are relevant, human, and useful.
  • Developing strategic communication plans that connect initiatives to the bigger picture and drive engagement and behavior change
  • Working independently and taking initiative—you’re resourceful, scrappy, and solutions-oriented. You anticipate needs, surface ideas, and move work forward without handholding.
  • Managing multiple priorities in a fast-paced environment with attention to detail.
    Building relationships and influencing across teams—you collaborate effectively, align stakeholders, and bring others along.
  • Bringing fresh thinking – leverage emerging tools like AI and apply best practices to scale impact


What You'll Bring

  • 10+ years of experience in internal communications, change management, or employee engagement—preferably in management consulting or similarly complex, fast-paced, and matrixed environments

  • Excellent writing, editing, and storytelling skills across channels and formats

  • Experience developing and executing multi-channel communication strategies that align with organizational goals and resonate with audiances

  • Proven success supporting large-scale change or transformation through impactful internal communication

  • A track record of proactivity, initiative, and curiousity in evolving communications practices

  • Strong collaborator with excellent relationship-building skills; able to influence without formal authority



Who You'll Work With

You’ll join a small, high-impact North America Internal Communications team, working closely with the North America Senior Director of Internal Communications and a network of communicators across BCG. You’ll partner with leaders and teams across the North America People function (including Consulting Team and Business Services People Teams, BCG UP, and HR), as well as other functional groups driving change and employee engagement.



Additional info

Format:

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

Compensation:

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.

Some local governments in the United States require job postings to include a reasonable estimate of base compensation. We expect your total annualized compensation to be approximately the following:

  • In New York City the base salary is between $126,000-154,000 (USD); placement within this range will vary based on experience and skill level
  • In Washington, D.C,. the base salary is between $123,000-150,000 (USD); placement within this range will vary based on experience and skill level
  • In other locations, competitive pay is commensurate with the role and geography
  • Annual discretionary performance bonus between 0-20%
  • 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period

All of our plans provide best in class coverage:

  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
  • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to $5,000 in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
  • Paid sick time on an as needed basis

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.



Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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