Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

• Identify, strategize, and implement initiatives for cost optimization, employee safety and security during commutes, and environmental sustainability.
• Oversee daily car rental operations and vendor management to ensure they meet agreedupon KPIs.
• Develop and communicate standard operating procedures (SOPs), car pecking order and transportation policies.
• Manage internal and external stakeholder expectations.
• Implement and oversee the integrated booking tool, ensuring compliance with user requests, vendor delivery fulfillment, and invoice validation through the system.
• Monitor operations to ensure compliance with administrative policies, safety rules, and government regulations.
• Ensure vendor invoices are checked and validated to prevent leakage.
• Coordinate with the finance team to process vendor payments, ensuring all necessary checks and controls are in place.
• Maintain a database of car service providers with a strong presence in cities with heavy traffic for BCG.
• Handle vendor management for car services and execute all related annual contracts.
• Manage escalations and address crisis situations promptly and effectively.
• Collect and refine monthly MIS data, publish dashboards for relevant stakeholders, and communicate internally with the team.
• Conceptualize and implement technological solutions to streamline processes and enhancethe user experience.

What You'll Bring

• A bachelor’s degree required.
• Strong experience managing ground logistics (especially Spot rentals) in multinational companies.
• Exceptional oral and written communication skills in English.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to handle all contractual matters.
• Experience working in an international environment with both internal clients and suppliers.
• Willingness to multi-task and perform administrative duties as needed.
• Strong aptitude for facilitating change and continuously improving processes and structures to support long-term objectives.

Who You'll Work With

This position is within the travel department and will primarily concentrate on overseeing car operations for BCG India. As BCG is a travel-intensive organization where travel plays a crucial role in delivering services to clients globally, this role is key in managing car service providers and ensuring high-quality service for BCG travelers. The role involves close collaboration with the Senior Manager – Travel and Events. Responsibilities include vendor governance, negotiating contracts with service providers, and ensuring compliance with transportation policies and procedures.

Additional info

KEY COMPETENCIES

• Exhibit strong interpersonal skills, maintaining a positive personal and professional image with highstandards of behavior and ethics, and handling challenging situations with grace, understanding, and tact.
• Show flexibility and manage competing priorities effectively in a fast-paced, deadline-driven, and service-oriented environment, while keeping focus on overall objectives.
• Project self-confidence, authority, and enthusiasm, and display a service-oriented approach in respondingto customer needs.
• Maintain confidentiality and discretion and demonstrate strong verbal and written communication skills.
• Work well with all levels of staff, demonstrating excellent organizational skills, attention to detail, andpersistence with follow-ups.
• Be a highly motivated, energetic, resourceful, and friendly team player who takes accountability andownership of their work.
• Exercise good judgment, make sound decisions, and proactively seek opportunities to support and assistothers.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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