Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Senior Manager, you will drive operational transformation and digital enablement across BCG’s executive compensation and equity processes. This is a highly embedded role that combines hands-on operational understanding with structured process improvement and program leadership.

Working closely with day-to-day operations, you will simplify and modernize complex, rules-based activities—such as compensation statement reporting and analysis, equity transaction processing, MDP communications, and lifecycle tracking—through standardization, automation, and digital enablement.

You will bring a deep understanding of how work is executed in practice, using that perspective to challenge inefficiencies, reduce reliance on individual judgment, and design scalable, well-controlled processes. At the same time, you will lead cross-functional initiatives end-to-end—from problem definition and solution design through implementation—ensuring changes are both rigorous and practical within a live operational environment.

Success in this role will be reflected in measurable improvements in process scalability, reductions in operational risk, strengthened controls, and an enhanced experience for MDP stakeholders. This role is critical to enabling PSG to scale its high-touch support model while maintaining the trust, precision, and governance standards that underpin the firm’s partnership.

KEY ACTIVITIES AND RESPONSIBILITIES

Process Excellence Strategy & Execution

• Serve as the embedded process excellence lead within PSG operations, with deep understanding of compensation and equity processes, governance requirements, and risk exposure
• Lead structured resolution of complex, ambiguous operational challenges and define clear, impact-driven improvement roadmaps
• Redesign workflows into standardized, scalable processes with clear ownership, documentation, business rules, and exception handling frameworks
• Apply risk-first design principles, strengthening controls at critical decision points and reducing reliance on manual judgment
• Establish sustainable process ownership models, including training, documentation, and continuity practices

Digital Enablement & Automation

• Identify and implement automation, low/no-code, and AI-enabled solutions in partnership with Product, BI&A, and Digital teams
• Transform manual or high-judgment activities into controlled, auditable, and scalable workflows
• Lead change-the-business initiatives end-to-end (problem definition, requirements, solution design, testing, implementation)
• Balance transformation ambition with operational realities to ensure solutions are practical, stable, and sustainable
• Drive resolution of high-priority operational pain points (e.g., year-end statements, compensation payments, lifecycle tracking)

Stakeholder Engagement & Leadership

• Lead complex, cross-functional programs across operations, product, data, and technology teams in a global, matrixed environment
• Act as a trusted thought partner to PSG leadership, translating operational pain points into scalable, strategically aligned initiatives
• Communicate complex process, risk, and transformation concepts clearly to stakeholders at all levels, influencing without formal authority
• Build process excellence capability within PSG by coaching operators and process owners on structured problem-solving and digital enablement

YOU’RE GOOD AT (COMPETENCIES)

• Process Design & Improvement: Applying structured problem-solving and continuous improvement approaches to redesign complex workflows into scalable, well-controlled processes
• Digital Execution: Applying automation and digital tools to deliver measurable, sustainable impact
• Risk & Controls: Identifying potential errors or compliance gaps and embedding safeguards to mitigate operational risk
• Cross-Functional Influence: Driving alignment and decisions across operations, product, and data teams
• Change Leadership: Leading adoption of new ways of working in a live operational environment
• Clear Communication: Translating complex concepts into concise, actionable insights for diverse stakeholders

What You'll Bring

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field
• 8–10+ years of experience in process excellence, operations, or transformation roles
• Experience within professional services, finance, HR, or compensation/reward environments preferred
• Hands-on experience executing financial or operational processes alongside leading improvement and digital initiatives
• Strong analytical and problem-solving capabilities
• Experience with digital tools (e.g., Power BI, advanced Excel, process mapping; Python/automation a plus)
• Familiarity with process governance, risk, and control frameworks
• Comfort operating in highly regulated environments with senior stakeholder exposure
• Interest and aptitude in digital innovation, automation, and emerging AI capabilities

Who You'll Work With

You will join the MDP Analysis & Process Excellence team within PSG, working closely with Compensation & Equity Operations, Governance & Compliance, and Product and BI&A teams.

You will collaborate with global subject matter experts across compensation, finance, and risk, as well as Agile systems teams. This role includes regular interaction with senior PSG leadership, providing visibility into executive-level priorities and contributing to initiatives that shape how BCG supports its Managing Directors and Partners.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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