Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As the Global Practice Management Senior Director (GPMSD), you will partner closely with the Global Practice Area Leader (PAL) and Practice Leadership Team to define, operationalize, and deliver the Practice’s strategic agenda. Acting as a strategic advisor and operational leader, you will translate vision into execution—driving initiatives, shaping effective operating models, and ensuring strong performance across regions, sectors, and key priorities.

You will serve as the Practice’s Chief Operating Officer / Chief of Staff, overseeing execution of global, regional, and sector agendas, including:

• Products, content, and go-to-market strategy
• Vantage (Knowledge), including IP, tools, and assets
• Marketing, communications, and external positioning
• People, affiliation, and engagement
• Finance, commercial excellence, and planning

As a core member of the Practice Leadership Team, you will lead the Practice infrastructure and operating model, ensuring world-class operations that deliver high-quality, scalable support to internal and external stakeholders.

You will oversee a global team of staff across Practice Management, Operations, and Knowledge, and contribute to firm-wide priorities through cross-practice collaboration and leadership communities.

Key Responsibilities:

1. Setting Strategic Direction and Driving Outcomes

• Act as a strategic thought partner to the PAL and Leadership Team to shape and execute long-term vision
• Lead annual planning and align priorities across regions, sectors, and functions
• Translate strategy into actionable initiatives with clear ownership and tracking
• Monitor business performance, identify risks, and drive corrective actions
• Manage budgets, investments, and resource allocation aligned to strategic priorities
• Identify and scale growth opportunities, including investment cases and execution roadmaps

2. Driving Thought Leadership, IP, and Product Strategy

• Shape and execute the Practice’s IP and product agenda (content, tools, databases)
• Partner with Vantage teams to innovate in knowledge capture, tools, and analytics
• Ensure strong governance and ROI on investments
• Drive dissemination and adoption of content across case teams and clients
• Build collaborations with internal (e.g., BCG X, functional PAs) and external partners

3. Building Brand and External Presence (SATT)

• Define and execute marketing and communications strategy with sector leaders
• Oversee flagship publications, PR, and global events
• Strengthen the Practice’s external positioning and visibility
• Track ROI on branding investments and refine strategy accordingly
• Develop partnerships and innovative approaches to expand reach

4. Leading the People and Affiliation Agenda

• Align people strategy with commercial priorities and Practice needs
• Drive engagement, affiliation, and internal connectivity across the Practice
• Oversee global and regional meetings, communications, and community building
• Support capability building through training (e.g., Practice academies)
• Foster alumni engagement and external networks

5. Building and Leading High-Performing Teams

• Define vision, structure, and performance expectations for Practice Management, Operations, and Knowledge teams
• Lead, coach, and develop senior team members
• Oversee hiring, talent pipeline, and organizational design
• Participate in key people processes (e.g., reviews, committees)
• Partner with Knowledge leadership to evolve Vantage capabilities

6. Representing the Practice Across BCG

• Act as key interface with global functions (Finance, HR, Marketing, etc.)
• Contribute to GPMSD and firm leadership forums
• Represent the Practice in cross-PA initiatives and strategic programs
• Drive alignment and collaboration across practices and regions

What You'll Bring

• 15+ years of relevant experience (consulting, strategy, or senior operational leadership)
• Strong strategic thinking combined with execution excellence
• Significant experience leading large, global, and matrixed teams
• Deep understanding of industry sectors relevant to the Practice
• Proven ability to influence senior stakeholders and drive alignment
• Strong financial, operational, and organizational management capabilities
• MBA or equivalent advanced degree preferred
• Excellent communication skills and proficiency in collaboration tools

Who You'll Work With

• Global Practice Area Leader and Practice Leadership Team
• Regional and Sector Leaders
• Practice Management, Operations, and Knowledge (Vantage) teams
• Global BCG functions (Finance, HR, Marketing, etc.)
• Broader BCG Practice Area and GPMSD community

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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