Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As the L&D Senior Specialist for Capstone Office, you will provide dedicated operational support to scale delivery of BCG X's career step programs (X Starter Week, X Delivery Onboarding, X Lead Kickstarter) reporting to the L&D Senior Manager for Capstone Programs. Working closely with the Capstone Programs Senior Manager, you will drive program changes and execution, mentor regional support teams, and ensure globally consistent, high-quality learner experiences across all programs ranging from 30 to 300 participants.

You will thrive in this role if you take pride in flawless execution and operational excellence, are energized by coordinating complex global programs, find satisfaction in mentoring teams and seeing learners succeed, and enjoy being the person who makes high-stakes events run smoothly under pressure.

Key responsibilities include:

• Run multiple learning events and projects across the calendar year in virtual, blended, hybrid, and in-person formats – managing Learner Experience and on-site logistics

• Host and produce live sessions across EMESA, NAMR & APAC alongside the L&D Capstone Office Sr Manager

• Coordinate across matrix stakeholders to build strong partnerships and drive alignment toward shared program goals

• Work closely as a thought partner with the wider team, business partners, content managers, faculty, and key stakeholders to ensure valued learner experiences

• Supporting training delivery, guiding facilitators on content and delivery to ensure quality of learning experience

• Drive process improvements by proactively identifying and recommending enhancements to existing procedures and activities

• Engage with innovation and technology options to support current and future training delivery

YOU’RE GOOD AT

• Excelling in the execution of global programs, mentoring teams, coordinating across matrix stakeholders, managing operational details with precision, and driving process improvements while maintaining quality learner experience.

• Thriving in an internationally diverse team, with a passion for delivering exceptional experiences and creating memorable virtual, hybrid, and in-person events

• Working autonomously while collaborating seamlessly, proactively anticipating challenges and planning ahead with a solution-oriented mindset

• Building trust-based relationships with internal and external stakeholders to design and deliver impactful learning experiences

• Managing multiple priorities with strong organizational skills, keen attention to detail, and adaptability

• Demonstrating strong teamwork skills, displaying high motivation, enthusiasm, and commitment to shared goals

• Embracing change with an open mind, demonstrating flexibility, curiosity, and willingness to try new approaches

• Showing high integrity, tact, a positive can-do attitude

• Being comfortable in both working in detail and understanding the big picture

• Being able to quickly learn BCG policies, practices, and how decisions are made

• Being fluent in French and English

What You'll Bring

• Program management background

• Indicatively 4-6 years' total work experience

• Experience running global programs, mentoring teams, and coordinating across matrix stakeholders

Additional info

BCG X is the tech build & design unit of BCG. Turbocharging BCG’s deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world’s most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we’re creating the bold and disruptive products, services, and businesses of tomorrow.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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