Locations: Kuala Lumpur | Bangkok

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

The Senior Executive Assistant (EA) provides high-level administrative support to the Managing Director & Partner (MDP), Partner & Principal, taking full ownership of maintaining their demanding schedules. The goal is to maximize the MDP, Partner & Principal’s time and enable them to successfully serve BCG clients, acting as an integral member of the client service team.

Tasks will vary depending on the MDP, Partner & Principal’s working style and existing workload. The duties described below make up a typical, but not necessarily complete, list.

As a senior member of the team, the EA is also expected to coordinate and cooperate with other EAs across the wider Southeast Asia EA team to ensure continuity of work and may provide guidance or mentorship to more junior EAs.

Overall, the EA should work in support of the partner group, fellow EAs, the office, and BCG as a whole, in a manner consistent with BCG’s stated values.

The duties and responsibilities are as follows but not limited to:

• Manage complex, demanding calendars with sound judgment of business priorities, proactively offering alternatives and trade-offs to ensure the most efficient use of the MDP, Partner & Principal’s time, and providing timely reminders as necessary.
• Schedule, coordinate, and oversee a wide variety of internal and external meetings and events, whether local, offsite, or virtual.
• Organize materials needed in advance of meetings and maintain robust filing, record-keeping, and confidential document systems.
• Organize travel arrangements end-to-end, anticipating and coordinating all travel and logistics needs.
• Prepare and submit timesheets and expense reports for the MDP in accordance with company guidelines.
• Provide professional support to BCG visitors, including assisting with settling-in requirements and greeting guests as appropriate.
• Support business objectives under guidance by building strong working relationships with clients and client assistants to facilitate information flow and scheduling.
• Establish and maintain systems that organize and manage details, ensuring accuracy across all aspects of the role.
• Receive, screen, and prioritize incoming mail and correspondence, responding promptly to inquiries as needed.
• Support case teams, internal committees, and practice area activities and information requests.
• Maintain the highest levels of internal and external confidentiality at all times.
• Provide general administrative support – typing, telephone support, copying, filing, calendar management, and e-mail distribution lists – and maintain marketing or other databases as instructed.
• Act as an integral member of the wider Southeast Asia EA team, coordinating and cooperating with other EAs to ensure continuity of work and coverage.
• Provide back-up assistance to other EAs and the Reception Desk as needed.
• Mentor and provide guidance to junior Executive Assistants, sharing best practices and supporting their development.

Please note that this position is not restricted to the responsibilities above, and the job scope and responsibilities are subject to change.

What You'll Bring

• Minimum of 8 years of work experience gained in a professional service or similarly fast-paced environment, with demonstrated progression into a senior support role.
• Previous experience supporting senior leaders or C-level executives strongly preferred.
• Able to multi-task in a fast-paced, deadline-driven, service-oriented environment.
• Secretarial diploma or equivalent qualification in a related field.
• A team player who is equally comfortable working independently, with demonstrated flexibility, responsiveness, and initiative.
• Strong interpersonal skills, with the ability to work effectively with all levels of staff and clients.
• Conveys a strong, positive personal and professional image with excellent standards of professional behavior and ethics.
• Strong organizational skills, with the ability to set priorities, maintain attention to detail, and follow up tenaciously.
• Excellent oral and written communication skills in English.
• Consistently handles situations with tact, patience, and composure under pressure.
• Highly motivated, energetic, and resourceful, with a proactive, solutions-oriented mindset.
• Strong customer service orientation, responding to needs with urgency and a “How can I help” mindset.
• Willing and able to work beyond normal office hours, including occasional weekends, during peak periods.
• Excellent typing skills with strong proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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