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Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

ABOUT THE ROLE

Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you’ll see first-hand the impact you have on individual lives - one patient at a time.

The position of Clinical Specialist, Rhythm Management, provides clinical and technical support for a range of Cardiac Rhythm Management products within WA. This support is required during implants, patient clinics, for technical trouble-shooting and other general assistance to the sales team & their customers.

This role is a 12-month fixed term contract, responsible for supporting the Western Australia region and reports directly to the Regional Sales Manager – Rhythm Management and Peripheral Intervention - WA.

WHAT WILL YOU BE RESPONSIBLE FOR?

• Provide superior day-to-day field clinical support, which includes patient interactions of patient education, programming of Boston devices and patient follow up, plus technical/application and education support, site management and coordination.
• Build strong relationships with existing customers to understand their needs as well as identify potential new business opportunities in the assigned state.
• Successfully complete formal CRM training program, take part in the on-call roster once certified and apply these skills in the field and maintain high level of technical and market knowledge on an ongoing basis.
• Understand and identify your customer needs in your state including practices and policies as well as identifying any competitor activities.
• Participate and provide assistance in relevant tender process.
• Completion of relevant administration including reporting, stock validations and management as well as database management and latitude remote monitoring support.
• Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Complete market analysis and regular reporting as required.
• To be available to support the broader ANZ CRM business on an as-needs basis
• Maintain all company assets, including assigned inventory, in good order and in accordance with BSC audit and process requirements.

KEY COMPETENICES REQUIRED FOR SUCCESS

Product/Technical Knowledge

• Successfully completes all relevant CRM training
• Develop in depth knowledge of CRM devices and treatment applications.
• Proactively keeps up to date with technical knowledge in CRM and procedures.

Relationship Building

• Builds and maintains effective networks that add value in achieving work related goals.
• Skilled in building rapport with a wide variety of individuals.
• Understands the balance between taking time to build rapport and achieving objectives set.
• Works effectively and collaboratively within the team environment

Organisation & Reporting

• Maintains well organised materials, files, system and reports.
• Plans and prioritises territory activity.
• Makes sure all parts of a job are completed in full, within deadlines, including follow up plans and paperwork.

Results Focused

• Has a results oriented mindset.
• Measures his/her own performance and seeks feedback for self-development
• Demonstrates resilience and has a strong sense of urgency
• Recognises and acts on opportunities.
• Maintains a flexible approach to meet goals.

SKILLS AND QUALIFICATIONS

• Previous clinical case experience within an operative environment desired
• Strong technical and clinical skills
• Proven experience in building and maintaining customer relationships
• Proven ability to absorb complex technical information and apply this knowledge in the field
• Excellent written & verbal communication
• Tertiary qualifications preferred
  

Requisition ID: 588941

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.