Order Fulfillment Specialist
Boston Scientific
Additional Locations: N/A
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
Lead country order fulfillment, inventory, 4PL, and distribution operations; ensure SLA compliance, budget alignment, process excellence, and regulatory adherence.
Key responsibilities:
- Responsible for country order fulfillment activities and be the point of contact for order management matters.
- Responsible for country inventory management, ensuring inventory plan is aligned with business plan.
- Responsible for 4PL management, ensuring all warehousing and distribution activities meet the agreed SLA.
- Responsible for managing country distribution expenses and ensure it is in line with the budget.
- Collaborating with the cross functional team to support and meet the country inventory requirement.
- Ensure the operational activities are following regulatory, quality, and financial policies.
- Lead and drive regional and local initiatives to drive process excellence within the country.
- Ensure distributor orders being fulfilled as per agreed service level.
- Tracking backorders and provide fulfillment details to commercial team and business partners.
- Maintain optimum inventory levels to meet the planned DIOH (Days Inventory on Hand) targets.
- Reduction of slow moving or nonmoving inventory to reduce inventory reserves.
- Demand and supply planning alignment with Regional Demand Planner in monthly Sales, Inventory and Operations Planning (SIOP) meeting.
- Working with service providers for timely and accurate delivery of products.
- Ensure 4PL warehouse and distribution activities are aligned with BSC Quality Agreement.
- Drive process improvements to improve operational efficiencies
Key Qualifications:
- Bachelor’s degree in supply chain, Logistics, Business Administration, or related field.
- Strong expertise in order fulfillment, inventory planning & management, and 4PL/warehouse operations.
- Proficiency in demand & supply planning (SIOP) and ERP systems (e.g., SAP).
- Strong analytical skills with ability to manage KPIs such as SLA performance, DIOH, and distribution costs.
- Excellent stakeholder management and cross-functional collaboration skills.
- Ability to drive process improvements, ensure compliance (regulatory/quality/financial), and improve operational efficiency.
- 5 years of supply chain operations experience, with at least 3–5 years in order fulfillment, inventory, or logistics leadership roles.
- Proven track record in end-to-end supply chain management.
- Strong background in cost control and budget management.
- Hands-on experience working with 4PL providers and external logistics partners.
- Knowledge of compliance, quality, and regulatory standards in supply chain.
Good to Have
- Industry background in medical devices, pharmaceuticals, or healthcare.
- Experience in regional or global supply chain environments.
- Exposure to digitalization and automation projects in logistics/fulfillment.
Requisition ID: 613027
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!