We have a vacancy for a UK+ Head of Insight. This role raises productivity and profitability in the UK+ business unit, through employing a combination of hindsight and foresight to interpret both qualitative and quantitative data collated from internal systems and key stakeholders, to deliver robust, relevant, and actionable performance reporting and insights, empowering Buro Happold to make evidence-based, factually accurate strategic business decisions.

What will success look like?

The UK+ business will be equipped with best possible information and tools to influence business and project performance and mitigate risk, and business objectives are aligned with insights.

What will you be doing

• To hold an integrated overview of business performance across three key areas:
• Effective work winning
• To provide performance information (market trends and data analysis) helping to improve client focus
• To support the bid process and increase successful outcomes
• To review and reflect timely, insightful performance data to the UK Leadership Team to enable them to make informed business decisions around budgeting and strategy-setting
• Considered business planning
• To provide the UK Leadership Team with the clearest possible view of workload in order to effectively manage and prioritise resource demand and supply
• To provide analysis of past performance and trends that will inform a view of future performance
• To provide regular validation and verification of potential future work and be the main point of contact for projects.
• To carry out ad hoc analysis to support business scenario planning and risk mitigation
• To promote a culture of collaboration and transparency
• To support cross-region working (workshare) including the regular review and reporting of progress, troubleshooting, and forecasting efficient delivery

To support commercial awareness, and increase utilisation and profitability within the engineering teams, developing tools to help keep projects on time and on budget, and teams fully resourced and also to Contribute to global improvement initiatives and insight

To promote a global culture of commercial effectiveness, through best in class project financial management and planning and the effective use of our tools to support this

To take an active role in global improvement projects relating to systems and insights, providing a conduit from the UK business unit to the central business services teams (IT and Business Intelligence especially) and supporting global operational excellence

Inspire and lead

To manage the Business Analyst, support the management of their pipeline and efficient delivery of projects, and help prioritise and define briefs for their work

To represent equity and diversity within the practice and the promotion of a fair and inclusive culture

Experience & Qualifications

• Proven record of success within a complex matrix-based organisation with a global span
• Meaningful commercial acumen acquired through extensive experience in business operations
• Numerate, analytical and collaborative with substantial experience of embedding data-driven insight into a business
• Demonstrable team and stakeholder management experience
• Ability to understand and influence a wide range of diverse stakeholders
• Broad technology experience; Deltek ERP, MS SQL Server, MS Excel and PowerBI and/or other reporting presentation solutions desirable
• Deep knowledge of Buro Happold systems and processes

Style & Behaviours

• People Management and Leadership
• Ability to build and maintain strong relationships with key stakeholders across varied departments to ensure any proposed initiatives are appropriate and considered
• Has a strong internal and external network – is resourceful in finding solutions to challenges through knowing who key players are how they can help, and bringing these people together
• Has the confidence of the senior leadership and therefore the influence to effect positive change and embed this within the business culture
• Holds a detailed understanding of business culture and mindset and where change may be necessary
• Empowers colleagues and creates a positive atmosphere, strives to inspire and fosters enthusiasm
• Promotes high standards of work while remaining empathetic and fair
• Regularly shares knowledge and insight in a way that is accessible and impactful both within the business unit and wider practice Operational intelligence
• Constructively challenges conventional thought and leadership to explore more beneficial ways of operating
• Has a clear view of the value of initiatives versus the cost required to undertake them, and of the areas where improvement can influence business performance.
• Has a tenacious grip on projects and deadlines and creates progress which is well communicated and visible

A place for everyone

Buro Happold values an individual's flexible approaches to working patterns as an important part of how you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.

Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.

We are working to change the lack of representation of marginalised groups in the built environment. We are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions.

Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.