· Skills /Experience

· 12+ years industry experience in a Global Trading environment dealing with cross asset regulatory issues from Front office through middle and back office.

· Strong background in Investment Banking, Custody and Fund Services with knowledge of Reference & Static Data, and its application within these businesses.

· Security Services business knowledge is an added advantage.

· Knowledge of business architecture & modelling (e.g., Data Dictionary, Logical Data Model, Process Mapping).

· A highly developed understanding of the services offered by data service providers in the MSS OPS space (i.e., DTCC & other required market vendors).

· Experience of driving high performance of teams and individuals to meet performance targets aligned to objectives, through coaching and mentoring in role and as part of a wider team.

· Ability to become a trusted business partner with senior management across BAU and Change teams whilst building strong relationships.

· Influence and driving the right solutions and approach for our consumers.

· Collaboration and obtaining feedback from consumers to understand user needs and wants to drive solutions that deliver value.

· Working with the change community to support the transformation of ways of working. This includes tooling, coaches and implementing measures to track improvements delivered.

· Demonstrate a commercial mind-set when proposing/deciding on strategy.

· Act as coach and mentor to ensure roles required for delivery are fulfilled.

· Leverage network to influence change, achieve globally aligned processes, systems, and communication.

· Build and maintain networks with areas outside of MSS globally driving a culture of cross functional engagement.

· Highly skilled in use of MS Office tools, particularly MS-Excel, Word and Powerpoint, plus relevant project reporting and management tools (Clarity and MS-Project, Jira, Confluence, Sharepoint)

· Experience and knowledge of delivery in a DevOPS / agile practice model and reporting out to stakeholders in a clear and targeted manner for business / senior audiences.

· Experience of negotiating contracts and delivering with Vendors and third-party systems.

· Skilled in negotiating with stakeholders and subject matter experts to balance the need to deliver change rapidly with the need to deliver change in a governed manner in line with HSBC policy.

· Working in a large-scale Business Transformation / IT Programme

· PMP or Prince certification – Good to have.

· Excellent communication and interpersonal skills (written and spoken) – comfortable with detail and talking at senior levels.

· A can-do attitude; self-motivated, enthusiastic, and proven fast learner

· Structured approach able to efficiently manage multiple tasks.

· Takes ownership of tasks assigned to ultimate resolution.

· Strong team player, working in collaboration with stakeholders a

· Continuous improvement mind set and behaviour and works constructively to instil that in others.

· An appreciation and respect for local cultures, and ability to both influence and work effectively with them.