Overview

West Creek 2 (12072), United States of America, Richmond, Virginia Benefits HR Associate

Are you passionate about ensuring processes are properly governed and well managed? Do you like to have strategic impact and work cross functionally in a dynamic environment? Do you thrive in an environment where you are able to learn, impact change, and own deliverables critical to the success of your team?

Our Benefits Risk champion team is looking for an Associate level performer who is motivated to perform a variety of functions including: executing on accountable work, supporting teammates with specific activities and formulating recommendations using strong judgment. This role will be responsible for driving forward key deliverables in a timely manner with a keen attention to detail. This position works closely with the Benefits strategy, policy and operations teams, HR Business Risk Office, and others to deliver on our enterprise risk activities and ensure the Benefits and HR Services team is well managed.

Responsibilities:

• Utilize process management skills and expertise to establish best practices with regard to working with process management documentation for AE’s organization

• Consult with teams to drive work forward in process management space, including documentation of process artifacts

• Develop mechanisms to track process management work, improvements and readout to senior leadership

• Work with Data Gov POC to support XDS completion activities and troubleshoot issues/questions related to data share work.

• Develop and report out data share metrics with senior leadership to keep them informed

• Accountable for delivery of specified compliance activities required to maintain and adhere to plan and regulatory requirements

• Support Risk and Governance teammate with managing and handling of incidents and reporting out on incident management data metrics

• Support Risk and Governance teammate with managing, handling and enhancing control monitoring suite

• Support fulfillment on subpoena requests from our Legal partners

• Partner with manager to consult leaders and team members to sustain great execution

• Partner with teams outside of Benefits including the HR Business Risk Office, HR Tech to manage risk and drive forward solutions to sustain well managed activities

• Identifies opportunities for process simplification and automation, where appropriate and supports implementation

• Maintains quality documentation required in support team deliverables and tasks

• Other duties as needed to support the Benefits team business priorities and risk agenda including project management activities

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 1 year of experience in Human Resources

Preferred Qualifications:

• Bachelor's Degree

• Professional Human Resources Certification (PHR)

• Experience in Project Management

• Experience in Risk Management

• Business Process Management (BPM) Certification
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).