Overview

Manager, Public Affairs

At Capital One, we’re building a leading technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About the Role:

Capital One is looking for a strategic, creative and results-driven communications professional to join our Public Affairs team. Public Affairs is a cross-functional organization within Capital One’s External Affairs team that leverages best practices across public relations, marketing, political engagement, government affairs and digital campaign advocacy to enable business growth and mitigate risk.

As a key member of the Public Affairs team, you will help develop strategic communications and advocacy campaigns related to public policy issues affecting Capital One and the financial services industry writ large. In this role, you will work cross-functionally with Corporate Communications, Government Relations, Legal and various lines of business to educate lawmakers and regulators at the state, federal and local levels, about issues impacting Capital One and to help move our industry forward through the power of effective policy making. You will play a critical role in project management and stakeholder coordination, partnering not only with teams across the company but also with industry trade associations, coalitions, and national reporters. You will provide real-time, strategic counsel to senior leaders, influence alignment with external stakeholders and support execution of a wide range of grassroots activities, earned media, and digital advertising strategies. Your contributions will help lay the groundwork for the Policy Communications subdivision within the Public Affairs team, creating a community of practice and management for the legislation and regulations that touch all aspects of the enterprise.

This position requires exceptional judgment, creative problem solving, attention to detail, action orientation and results focus. A knack for explaining complex policy issues and a curiosity about perspectives different from your own are essential to the success of this role. Humility, adaptability and a sense of humor will also serve you well.

Primary Responsibilities:

• Contribute to and support strategic campaigns that advance Capital One’s legislative and regulatory priorities at the federal and state level

• Partner closely with industry associations, coalitions, and peer groups to conceptualize, drive, and shape campaigns and initiatives that support policy and/or reputation goals

• Cultivate strong relationships with reporters in Washington, D.C. and in select markets, leveraging media moments to drive key narratives

• Draft messaging, talking points and rapid response materials on a range of legislative and regulatory issues for internal and external audiences

• Support Government Relations to educate internal stakeholders on emerging policy issues and political trends, and provide updates on existing issues

• Leverage Capital One data and insights to support the execution of our policymaker education program

• Identify consultants and third parties that support grasstops, grassroots and political influencer efforts

• Stay abreast of evolving trends in the political, policy and national media environment and apply insights to ongoing strategy and execution

• Work seamlessly as part of a cross-functional team, in an open and collaborative environment

• Project manage and coordinate programs across multiple stakeholders

Basic Qualifications:

• Bachelor's degree or military experience

• At least five years of communications experience

• At least three years of public affairs experience

Preferred Qualifications:

• At least three years of experience working with elected officials, regulatory agencies, political campaigns, or any combination of the three

• At least three years of consulting experience in a corporate setting, such as a PR agency, trade association or in-house for a private sector business

• At least three years of experience working in a highly regulated industry such as financial services, tech, healthcare, or pharmaceuticals

• At least one year of experience working with members of the media

• At least one year of experience integrating data and research into messaging and earned media plans

• At least one year of experience designing, planning and executing events

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $126,700 - $144,600 for Communications Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).