Manager, Product Management, Feature Platform

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We are a high-tech company, a scientific laboratory, and a nationally recognized brand that reaches millions of people. We are a passionate and entrepreneurial team embracing bold ideas, fostering collaboration and delivering great experiences for our customers.

Machine learning is at the heart of our approach. Our team provides the tooling for millions of customers to have individualized, real-time experiences. To scale further, we are building a world class machine learning Feature Platform. Our Feature Platform enables Data Scientists, Machine Learning Engineers, Data Analysts, and customer platform teams to take model and model data inputs (Features) from conception to production faster and safer than ever before.

As a Product Manager in the Enterprise AI and Machine Learning Product organization, you will contribute directly to shaping the platforms and tools that thousands of engineers, data scientists and analysts across the business apply to making decisions, managing risk, detecting fraud, and delivering intelligent and personalized customer experiences. You’ll have the opportunity to work with industry-leading and emerging technologies and methods to support some of the most critical applications as well as the most promising new use cases for ML and AI.

The ideal candidate is passionate about technology and data, and deeply empathizes with engineers and analysts. They are an outspoken advocate for best practices in code and data management, excited about the potential to streamline and automate repetitive work, and ready to get into the weeds on testing and driving operational excellence. They keep a finger on the pulse of modern data and modeling tools and the problems they solve. They are comfortable in conversation with software engineering, data scientists, senior leaders, as well as non-technical stakeholders.

Specific responsibilities include, but are not limited to:

• Develop and communicate the product vision and strategy for key components of the platform.

• Deeply understand the user needs and value proposition of ML Platforms

• Work closely with partner teams to define requirements and measures of success.

• Prioritize a product backlog to maximize business and customer outcomes.

• Collect and analyze data to track progress, quantify impact and inform decisions

• Build and maintain partnerships with peers, customers and stakeholders that enable collaboration

• Make difficult trade-off and prioritization decisions by working backwards from a customer need and quantifying the value or strategic benefits of your recommendations

• Manage day-to-day execution with one or more tech teams, maintaining a healthy backlog, attending agile ceremonies, escalating issues and resolving impediments

• Serve as the connection between customers, partners, Capital One’s mission, and your team.

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you..

• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.

• Passionate & Customer Focused. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

• At least 3 years of experience working in Product Management

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:

  • A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

  • A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

San Francisco, CA: $172,800 - $197,200 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).