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Technical Service Advisor



Posted on Monday, June 10, 2024
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Technical Service Advisor

Job ID 293459 Date posted 06/10/2024 Location : Butterworth, Malaysia Category RESEARCH & DEVELOPMENT Job Status Salaried Full Time

Job Purpose and Impact

The Technical Service Advisor will deploy technologies by supporting interactions with clients and prospective customers and help them understand how the organization can provide solutions for them and improve profitability. In this role, you will ensure that new technologies and tools are utilized to provide competitive customer focused solutions.

Key Accountabilities

  • Establish and cultivate effective relationships with customers to maintain existing business and gain new ones.
  • Provide commercial prospecting and anticipate technological developments.
  • Support sales efforts to understand and solve complex customer issues.
  • Support strategic marketing technology and food or product safety quality and regulatory to develop and proof new products.
  • Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned


Minimum Qualifications

  • Bachelor's degree in a related field or equivalent experience
  • Minimum of two years of related work experience
  • Other minimum qualifications may apply

Preferred Qualifications

  • Intermediate oral and written communication skills in English and collaboration skills.
  • Experience with special feed optimization programs and database support.
  • Experience with customer support
  • Experience in nutritional concept development

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