The job profile for this position is Executive Assistant, which is a Band 2 Professional Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

POSITION SUMMARY

We are seeking a highly organized and proactive Executive Administrative Assistant to provide comprehensive administrative support to the Customer Service Operations leadership team. The ideal candidate will be a self-starter with exceptional communication skills, attention to detail, and the ability to manage multiple priorities across multiple leaders in a fast-paced environment.

Key Responsibilities:

• Calendar Management: Coordinate and manage complex calendars, including scheduling meetings, appointments, and travel arrangements.
• Meeting Coordination: Organize and prepare for virtual meetings, including drafting agendas, taking minutes, and following up on action items. Key point of contact for planning/coordinating details of in-person events such as meetings or conferences.
• Travel Arrangements: Arrange domestic and international travel, including flights, accommodations, transportation, and itineraries.
• Document Management: Prepare, edit, and distribute documents, presentations, and reports.
• Expense Reporting: Process and track expense reports, ensuring timely submission and adherence to company policies.
• Project Support: Assist with special projects and initiatives as needed (i.e. event planning)
• Confidentiality: Handle sensitive information with the utmost discretion and maintain confidentiality at all times.

Qualifications:

• High school diploma or GED
• Minimum of 5 years of experience in an executive administrative support role, preferably in a fast-paced, highly matrixed corporate environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Ability to work independently and collaboratively
• High level of professionalism and discretion
• Detail-oriented with strong problem-solving skills

Additional Requirements:

• Flexibility to work outside standard business hours as needed.
• Ability to handle multiple tasks and prioritize effectively.
• Strong interpersonal skills and the ability to build relationships with stakeholders at all levels.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an hourly rate of 33 - 49 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.