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Billing Associate

Cigna

Cigna

Riyadh Saudi Arabia
Posted on May 9, 2025

Role Overview:

Seeking a motivated and detail-oriented candidate for the role of Billing Associate to join our finance team in KSA. In this role, you will be responsible for maintaining client portfolio through timely and accurate invoicing in accordance with agreed premiums and frequency. Coordinate with various internal stakeholders regarding new business, renewals and issuing endorsements.

Key Responsibilities:

  • Review and set up new groups for related products, premiums, benefits and enrolment.
  • Review and bill clients in accordance with the agreed billing frequency.
  • Create invoices based on data secured from ERP system, compute the invoice amount and raise the invoice in vendor system.
  • Engage with clients to build working relationships and education around invoicing.
  • Communicate with clients as necessary to ensure accuracy of information.
  • Respond to client queries regarding eligibility and billing and liaise with Sales and Client Management Team as appropriate.
  • Provide reports on invoices.
  • Maintain market specific requirements ensuring they are adhered to.
  • Identify potential improvements and make recommendations to Team Leader.
  • Maintain accurate files for each client in respect of related products, coverage and contacts.
  • Support on ad hoc requests within the department.

Qualifications:

  • At least 2 years within an office/administration environment preferred
  • Educated Higher Grade standard/College preferred
  • 0-2 years Billing experience is desired
  • Experience ideally with Insurance / Healthcare but not mandatory
  • Solid knowledge of IT packages including Excel and Word

Skillset:

  • Strong interpersonal skills with excellent written/verbal communication skills
  • Good analytical skills
  • Excellent numeric skills

Competencies:

  • Ability to organize, prioritize and manage workflow to meet individual and team production standards
  • Attention to detail, with high level of accuracy
  • Ability to work under pressure/own initiative

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.