The job profile for this position is Marketing Associate Analyst, which is a Band 2 Senior Contributor Career Track Role.

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Cigna Healthcare is a global health service company dedicated to improving the health, wellbeing, and peace of mind of those we serve. With a presence in over 30 countries, we provide an array of health services, insurance products, and resources to help individuals and families navigate their health journeys.

Role Overview

We are seeking a passionate and driven individual to be part of our team as a Wellbeing Coordinator. The role is pivotal in developing and fostering a culture of Health & Wellbeing through developing, coordinating and delivering customer-focused wellbeing events and initiatives that educate and inspire members to lead healthier lifestyles.

Reporting to the Health and Wellbeing Manager, the role is the primary point of contact responsible for planning, organising, and executing wellbeing events and initiatives; managing logistics; and handling customer queries.

The Wellbeing Coordinator liaises with internal teams, external providers, and stakeholders to ensure seamless quality delivery, oversees event logistics and budgets, and organises the marketing and communications.

They also monitor progress, gather reporting and feedback and support post-event analysis to continuously improve the wellbeing programmes.

This role is essential in supporting delivery of wellbeing programmes, contributing to client satisfaction and the success of Cigna’s wellbeing strategy.

Key Responsibilities

• Carry out detailed assessments to understand current challenges and needs, collaborating with Cigna teams, clients and vendors to promote and coordinate health and wellbeing programs and/or events to provide a seamless service to customers

• Serve as first point of contact for wellbeing inquiries, providing timely and accurate information

• Gather and maintain measurable event data, feedback and track program metrics to evaluate the progress and effectiveness of wellbeing initiatives to drive continuous improvements

• Staying up to date with the latest best practices and trends and proposing innovative ideas to enhance our proposition

• Process client and vendor invoices in a timely manner

• Conduct client and customer-facing events and represent Cigna in a professional manner

Qualifications

• UAE National (Emirati)

• Bachelor's degree

• Minimum 3 years’ experience in a customer service, vendor management or administration role, ideally in a corporate environment

• Background or demonstrated interest in health and wellbeing

• Excellent communication, presentation and interpersonal skills

• Problem-solving skills with a focus on delivering solutions for customers

• Ability to manage multiple tasks, complex timelines and prioritise effectively in a fast-paced environment

• Excellent attention to detail, with strong organisational and project management skills

• Ability to work independently and collaboratively with internal and external teams

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Benefits

• Opportunities for professional development and growth.

• Supportive and collaborative work environment.

• Access to various health and wellbeing resources.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.