QA & Testing Advisor - HIH - Evernorth

ABOUT EVERNORTH:

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,
we solve the problems others don’t, won’t or can’t.

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Position Overview

The QA & Testing Advisor is responsible for strategizing and implementing QA practices and process across the PBM organization. The candidate will be responsible for maintaining and adhering to SAFE agile practices. The candidate will work with the team in designing and ensuring overall integrity of the testing strategy. The QA will also work closely with Software Developers and other testers in small scrum teams to deliver the highest quality products in a timely and cost-effective manner. Specific duties and responsibilities include creating, comparing and manipulating data, creating, maintaining and executing test plans and test cases, estimating test efforts, analyzing and communicating test results, defect tracking and participating in day-to-day testing activities. The candidate will also be responsible for ensuring regression test scripts are current and are in the appropriate format for automation.

Responsibilities

• Write test strategy and test case documents derived from user stories for one or more features. Test cases should include positive and negative scenarios, test data setup/configuration and expected results.
• Create test data files containing valid and invalid records to thoroughly test system logic and verify system flow.
• Collaborate with users to plan and execute end-to-end testing and user acceptance testing (UAT).
• Ensure successful completion and documentation of system tests, resolving any issues encountered.
• Contribute to other testing activities such as stress, load, and performance testing where required.
• Utilize Enterprise Zephyr to document and implement comprehensive test cases covering various application capabilities.
• Work on Test Automation design and test automation framework and scripts development using Java, Selenium, Test NG, Cucumber, Playwright with TypeScript, JavaScript.
• Utilize SQL skills to validate changes in backend database systems, including Oracle, MongoDB, and PostgreSQL.
• Provide estimates for testing effort-based user stories as part of sprint planning.
• Contribute and participate in other Agile scrum activities such as daily standups, backlog grooming, demos, and retrospectives.
• Ensure the best possible performance, quality, and responsiveness of the applications
• Help maintain code quality, organization, and automation
• Able to work on projects individually and directly with clients.

Qualifications

Required Skills:

• Testing types
  • System Integration Testing
  • Functional Testing
  • Regression Testing
  • E2E Testing
  • Performance Testing experience (preferred)
• Technical
  • Experience in testing UI, API and batch testing
  • Test Automation design and hands on test automation framework and scripts development using Java, Selenium, Test NG, Cucumber, Playwright with TypeScript, JavaScript
  • Strong SQL queries experience
  • Integrating test automation in CI/CD pipeline
  • Oracle, MongoDB, and PostgreSQL
  • Enterprise Zephyr, Jira experience

• Technology Stack: Web and API applications QA Tester, Zephyr testing experience, excellent documentation skills, strong analytical skills, strong SQL experience. Test Automation design and hands on test automation framework and scripts development using Java, Selenium, Test NG, Cucumber, Playwright with TypeScript, JavaScript.
• Proven experience as a QA Tester or similar role, preferably in web and API application testing.
• Expertise in using Zephyr for test management and JIRA in Agile team environments.
• Strong analytical skills with the ability to quickly grasp complex system requirements.
• Proficiency in SQL with solid RDBMS querying capabilities, particularly Oracle, MongoDB, and PostgreSQL.

• Testing and triaging of defects and issues.
• Knowledge of defect tracking / task tools such as Jira and Confluence.
• Knowledge of build automation and deployment tools such as Jenkins as well as source code repository tools such as Git.
• Strong written and verbal communication skills with the ability to interact with all levels of the organization.
• Strong influencing/negotiation skills.
• Strong interpersonal/relationship skills.
• Familiarity with agile methodology.
• Experience within Agile development environment (Sprint planning, demos and retrospectives, and other sprint ceremonies).
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example.

Required Experience & Education:

• 12+ years of experience, experience with automation testing is highly desirable.
• Experience with vendor management in an onshore/offshore model.
• Experience within Agile development environment (Sprint planning, demos and retrospectives, and other sprint ceremonies).
• Bachelor’s degree or higher strongly preferred in Business or Computer Science or equivalent work experience.

Desired Experience:

• Healthcare experience including Disease Management
• Coaching of team members

Location & Hours of Work

• Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate
• Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services