Pharmacy Account Management Advisor - Remote - Texas
Cigna
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SUMMARY:
As part of Cigna Pharmacy Management team, the Pharmacy Account Management Advisor (Account Executive) serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients in our under 500 employee market segment.
The Pharmacy Account Executive position is responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultants by supporting the medical sales teams with the Cigna Pharmacy Management client retention & growth strategies as well provide expertise with implementation, reporting, and day-to-day service functions.
The Pharmacy Account Executive will be located in Texas.
PRIMARY RESPONSIBILITIES:
Retain assigned book of business.
Educate & consistently advance the knowledge of pharmacy within the Cigna Medical sales organization.
Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite of pharmacy management programs and solutions.
Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts.
Partner with medical sales, underwriting and others as the pharmacy subject matter expert for pricing, competitive intelligence and pharmacy renewal strategies to retain and grow the assigned book of business.
ADDITIONAL RESPONSIBILITIES:
Coordinate core service delivery external messaging working cross functionally with all operational support areas.
Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams.
Actively participates in finalist meetings for new and existing business where necessary.
Analyze pharmacy utilization in order to provide clients with consultative solutions as well as manage follow-up questions that may arise.
Develop a clear understanding into clients’ needs, goals and objectives.
Provide pricing, audit, and contract support to our clients and internal medical partners.
Explain pharmacy coverage rules based on Cigna policies or with support of a Clinical partner.
Any other tasks as defined by management and/or client needs not named above as required to support our internal and external clients and partners
IDEAL CANDIDATES WILL HAVE A COMBINATION OF THE FOLLOWING:
Bachelor's degree preferred
3+ years Pharmacy Benefit Management (PBM) experience supporting client expectations
Experience with consultative client management methodologies
Proven ability to manage a renewal independently with minimal supervision
Ability to navigate and leverage the broader organization to better support clients
A self-motivated individual displaying ownership, flexibility, accountability and responsibility
Operational understanding and competence with the PBM business model
Understanding the financial and pricing strategy of PBM
Excellent verbal and writing communication skills
Excellent presentation skills in group settings
Technical skills using all Microsoft programs
Ability to travel up to 20% of the time depending on candidate’s location with little or no advance notice
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.