The job profile for this position is Pharmacy Account Management (Non-IC) Advisor, which is a Band 4 Senior Contributor Career Track Role.

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Pharmacy Account Executive (Non-IC) Advisor – Carolinas Market

Work from Home: Preferably in North or South Carolina

As part of Cigna Pharmacy Management, the Pharmacy Account Management Advisor serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients & market segments

The Pharmacy Account Executive position will be responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultant by supporting the medical sales teams with the Cigna Pharmacy Management client retention & growth strategies as well provide expertise with implementation, reporting, and day-to-day service functions. In addition, the Pharmacy Account Management Advisor will be working on complex client accounts with unique custom requirements, custom service guarantees - and partnering with multiple in-house experts (e.g. consultants and clinicians).

The primary roles of the Pharmacy Account Management Advisor are:

Retain their the assigned book of business Educate & consistently advance the knowledge of pharmacy within the Cigna Medical sales organization Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite pharmacy management programs and solutions that align to Cigna's overall value proposition of lowering total health cost. Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts. Partner with medical sales, underwriting and others as the pharmacy subject matter expert for pricing, competitive intelligence and pharmacy carve-out defense strategies to retain and grow assigned book of business

Additional Responsibilities:

• Accountable for coordinating core service delivery external messaging working cross functionally with all operational support areas.
• Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams.
• Actively participates in best in finalist meetings for new and existing business where necessary
• Analyze pharmacy utilization in order to provide clients with consultative solutions as well as manage follow-up questions that may arise.
• Develop a clear understanding into clients’ needs, goals and objectives.
• Pricing, audit, and contract support to our clients and internal medical partners.
• Translate pharmacy coverage rules based on Cigna policies or with support of a Clinical partner.
• Any other tasks as defined by management and/or client needs not named above as required to support our internal and external clients and partners

Qualifications:

• Bachelor's degree required
• 5 years or more of Pharmacy Benefit Management (PBM) experience supporting client expectations
• Experience with consultative client management methodologies
• Proven ability to manage thru a renewal independently minimal supervision
• Ability to work through the organizational processes needed to support clients (e.g. clinical in nature, exceptions, etc.)
• A self-motivated individual displaying ownership, accountability and responsibility
• Operational understanding and competence with PBM business model
• Understanding the financial and pricing strategy of PBM
• Excellent verbal and writing communication skills
• Excellent presentation skills in group settings
• Technical skills using all Microsoft programs
• Ability to travel up to 30% of the time depending on candidate’s location with little or no advance notice

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.