The job profile for this position is Human Resources Operations Advisor, which is a Band 4 Senior Contributor Career Track Role.

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The primary function of the Payroll Tax Advisor is to manage and support US Payroll operations across 50 payroll entities and approximately 65,000 employees as the Tax SME. The role involves overseeing various tax TPA vendors, compliance, GL reconciliations, planning, and reporting while providing strategic tax insights to optimize the performance for the payroll tax team. The role will provide tax guidance, analysis, and research to support payroll operations and our outsourced vendor. This role is for an experienced tax professional with keen attention to detail, experience with implementing and building process improvements, and strong critical thinking skills to deliver highest quality of tax administration. This role will be expected to complete day-to-day operational tasks and complex projects without immediate supervision and have a degree of forward planning, while being able to anticipate the needs and issues that arise with the ability to resolve non-routine complex tax issues.

Responsibilities

• Coordinate with outsourced vendor and tax jurisdictions to set up new tax accounts and logon ID’s as necessary

• Ability to prepare, review, and comprehend the intricacies of federal, state, and local tax returns.

• Review, document, improve the tax compliance work effort to achieve greater efficiencies in the tax filing process

• Manage our outsourced vendor with various tax accounts to ensure tax payment, compliance and reporting obligations are met

• Ensure quarterly and annual tax returns are processed by the outsourced vendor, timely

• Responsible for reviewing and ensuring all employer tax setups are accurate in Workday

• Maintain all tax rates, tax jurisdictions and review employee level tax setup (work in/resident states) are setup appropriately in the payroll system

• Assist the team in testing efforts for system modifications and configurations

• Manage and maintain the closure of inactive SUI, SIT, and Local Tax accounts and the registration of new accounts as needed

• Responsible for creating and maintaining process documentation tasks for the role

• Provide the highest level of customer service while assisting employees with escalated tax issues

• Respond timely to case management based on agreed upon SLA’s.

• Create and manage various internal payroll tax controls and audits

• Identify, document, and solve issues that may arise due to vendor or system errors

• Collaborate with payroll team(s) on tax legislative changes and updates that impact daily operations and implementation projects

• Manage online portals and login information for various state and local tax agencies

• Support the completion of the Power of Attorney forms and maintain third-party agent authorization to the tax accounts (electronic and paper)

• Support occupational licensing by completing application and requesting associated payments requests

• Ability to run Workday reports and analyze the data to confirm and resolve tax issues

• Support the resolution of tax notices from IRS and/or state taxing authorities in a timely manner in partnership with the outsourced vendor

• Support of incoming tax mail (Ricoh electronic and paper) and distribution to HR, vendor and various tax departments

• Support tax information requests (W-2s, payslips, prior year items etc.), including the support of taxable wage breakdowns for W-2s and other employee inquiries

• Support the research of incoming refund checks and the processing of deposits

• Proven experience in managing, coaching, and mentoring junior team members.

• HR/Tax Operations project(s) as assigned including merger, acquisitions and divestitures and year-end project tasks

Qualifications

• 4+ years of payroll experience in an outsourced payroll environment within a large-scale organization

• 2+ years of payroll tax, or other relevant tax work

• Experience with multi-fed/state/local payroll tax filings for a large multi-entity workforce

• Bachelor’s degree or equivalent work experience in a related field strongly preferred. Payroll certification is a plus.

• Strong familiarity with Workday preferred

• Self-motivated with the desire for ownership and ability to operate independently in a fast paced, ever changing and innovative environment

• Strong attention to detail with an ability trouble shoot and work items through to resolution

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.