The job profile for this position is Case Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.

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Onsite Health Coach - Behavioral Health - Evernorth - Washington DC

Our Custom Coaching program connects employees with a highly skilled wellness coach for face-to-face sessions. Coaches take a holistic approach to help employees set and accomplish goals, manage chronic conditions and encourage healthy behaviors.

We are seeking a compassionate and skilled Behavioral Health Coach to support individuals in achieving their mental well-being and personal development goals. This role focuses on guidance, motivation, and skill-building rather than clinical diagnosis or therapy. As a coach, you will empower clients to navigate life’s challenges, enhance resilience, and build healthy habits through a whole-person approach to behavioral health.

Here’s more on how you’ll make a difference with our patients:

• Provide onsite face-to-face one-on-one and group coaching and support to individuals in areas such as stress management, emotional well-being, self-care, and personal growth.

• Identify customer health education needs through targeted health assessment activities, to include screenings for depression, anxiety and stress.

• Utilize evidence-based techniques like motivational interviewing, cognitive behavioral strategies, and mindfulness practices to encourage behavioral change.

• Collaborate with clients to set achievable goals and action plans tailored to their needs. Empowering clients to become an active participant in their own health outcomes.

• Identify when clients may need clinical intervention and refer them to appropriate care when necessary.

• Assist Customer in overcoming barriers to better health.

• Utilize biometric values and motivational interviewing techniques to collaborate with customers to drive to improve clinical outcomes.

• Lead and support a variety of Health and wellness promotional activities to include, delivering educational workshops, wellness programs, or digital content to support behavioral health initiatives.

• Provide support for health-related site events, which include open enrollment, wellness committee facilitation, health fairs, etc.

• Maintain accurate and confidential client records in accordance with company policies and ethical guidelines.

• Stay informed on the latest behavioral health research, coaching methodologies, and best practices.

Required Qualifications:

• Strong Clinical skills with at least 3 or more years of experience health coaching, health education and health promotion with a behavioral health focus. (Experience in coaching, counseling, wellness or behavioral health settings.)

• Bachelor’s Degree required in a health-related field. Behavioral health focused degree (psychology, social work, behavioral science or public health) preferred. Master’s degree preferred

• Current ACLS/BLS/CPR/AED Certification or ability to obtain during onboarding

• Familiarity/experience with PHQ

• Motivational interviewing and SMART goals

• High energy level, with dynamic presentation skills is required.

• Positive role model in demonstrating healthy behaviors

• Passion for health improvement

• Ability to work independently

• Customer-centric focus

• Ability to proactively collaborate professionally with the client and other matrix partners.

• Understand and own a variety of clinical targets and outcome measurements. Develop action plans that drive clinical value for the customers and clients.

• Proven administrative abilities, with strong computer and software application skills.

• Strong communication, active listening, and motivational skills

• Ability to work with diverse populations and tailor coaching approaches accordingly.

Bonus points for:

• Behavioral Health experience including knowledge of trauma-informed care, motivational interviewing, stress management, or holistic wellness approaches

• Certification in Health Coaching, Behavioral Health Coaching, Life Coaching, or a related field (e.g., CHES (Certified Health Education Specialist), NBHWC, ICF or similar)

This role is based in the administrative office in Washington DC.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 65,600 - 109,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.