As part of Cigna's Risk Management and Underwriting (RMUW) organization, Client Informatics is committed to providing clients with reporting, analytics, and consultation that is relevant, simple, and actionable. The Client Informatics organization supports Cigna's strategy by utilizing insights which enable employers to make strategic decisions regarding products and services. A key enabler of our success is our consultative approach along with industry leading analytical capabilities.

As a Business Analytics Advisor, you will be responsible for advising the strategic direction of a commercial book of business for National Account clients using analytical tools to create insight-driven recommendations. You will be responsible for client-facing utilization strategy and program value presentations. You will also support internal and external stakeholder requests with deep utilization data analysis at both the client and industry level. Your goal will be to improve health outcomes, identify business opportunities, and uncover areas for plan performance improvement. This highly visible role plays a critical part in maintaining client relationships and ensuring that Client Informatics delivers the value expected by our most prominent clients.

Highly detailed analysis of client data:

• Manage the synthesis of large datasets into meaningful information used to drive informed client decisions.

• Prepare client specific cost, trend and utilization analysis on an account book of business.

• Conduct ad hoc analyses by synthesizing large volumes of data into meaningful conclusions.

• Evaluate client specific (when available) return of Cigna's clinical and health engagement tools and programs.

• Identify and quantify benefit program opportunities that enhance Cigna's relationship with each client.

• Build and deliver client-facing utilization presentations.

Drive product and service solutions:

• Deliver client-specific information to drive/validate overall engagement strategy.

• Establish direct client relationships on key accounts with client influencers/buyers.

• Educate account team so that they better understand medical cost drivers and manage client needs/demands.

• Demonstrate product opportunity during client result presentations.

• Identify emerging risks and opportunities to distribution leadership.

• Influence business partners in a way that drives profitable growth.

Communication to key partners:

• Prepare account teams for client interactions by ensuring a clear understanding of informatics capabilities.

• Lead client discussions and effectively represent subject expertise.

• Act as an internal analytical consultant for external requests (consultant, client, account team).

• Establish partnership with sales executives in defining client engagement strategy, as well as health promotion managers and onsite clinic medical staff.

• Demonstrate passion for and dedication to anticipating and meeting the expectations and requirements of clients.

Contribute to a learning culture:

• Identify opportunities to enhance analytic tools and develop presentation models.

• Manage and deliver project work associated with Cigna product initiatives that require informatics build and support.

• Drive the continual development of Best Practice medical cost analytics and forecasting tools.

• Communicate analytical findings/gaps/solutions to senior management at client organizations.

• Understand detailed technical processes and create project specifications to support ongoing improvement of Cigna’s reporting and analytics capabilities.

Qualifications:

• Bachelor’s Degree in Healthcare, Business, Finance, Economics, Computer Science, Statistics, Mathematics or related field with 4+ years of relevant experience

• 5 years’ healthcare, business or government experience in an analytic or consulting capacity

• Experience working with health care data (claims, provider, eligibility, etc.) is required

• Advanced knowledge of Microsoft Excel (VBA not required). Proficient in Microsoft PowerPoint

• Ability to manage multiple projects simultaneously

• Proven capacity to communicate and collaborate with cross-functional teams

• Working knowledge of analytics and business intelligence tools (SQL, Tableau, Toad, (or equivalent)) is preferred

• Working knowledge of enterprise data warehouses (CCW, GHTR (or equivalent)) is preferred

• Strong problem solving and independence

• Strong analytical and technical skills are required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 96,000 - 160,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.