The job profile for this position is Product Development Senior Manager, which is a Band 4 Management Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

POSITION SUMMARY

The Senior Manager of Product Design for the Individual and Family Plans (IFP) business is a strategic leadership role responsible for driving profitable growth through innovative plan design and product development. Success in this role requires strong partnerships across Product Solutions, Actuarial/Pricing, Go-To-Market, Market Performance, Marketing Communications, Network, Sales/Distribution, etc. This person will serve as a subject matter expert in IFP products and plan design, translating market insights and customer feedback into actionable product design & development strategies.

JOB DESCRIPTION

This position will be responsible for managing a team of product development analysts and advisors to provide key strategic insights for local market strategy, and to deliver both strategic and operational outputs for IFP Products. The ideal candidate will ensure products meet or exceed competitive parity, comply with all regulatory requirements, and deliver superior value to customers.

DUTIES AND RESPONSIBILITIES

Strategic Leadership & Collaboration

• Serve as a subject matter expert on IFP products and plan designs.
• Participate in segment and market-level meetings to inform strategy and execution.
• Share best practices and contribute to continuous improvement in product development and customer support.
• Develops and streamlines manual processes within the team
• Ensures a robust quality program exists to deliver product materials with the highest level of accuracy. Documents generated by this team serve as product source of truth to both internal stakeholders and external customers.

ACA On-Exchange Plan Design

• Lead development of ACA-compliant plans across metallic tiers, ensuring competitive positioning and regulatory compliance.
• Identify differentiation opportunities and recommend product lifecycle roadmaps to support growth and membership targets.
• Maintain high accuracy of plan data to support filing and integration teams.

Off-Exchange Product Strategy

• Develop and execute strategies for off-exchange offerings, including supplemental and alternative products.
• Evaluate market demand, pricing, and distribution channels to maximize profitability.
• Collaborate with cross-functional teams to launch and optimize products.

Revenue Diversification

• Identify and assess new product opportunities aligned with business strategy and consumer needs.
• Conduct market and segment analysis, feasibility studies, and business case development.
• Drive cross-functional initiatives to pilot and scale innovative offerings.

Product Operations & Data Management

• Ensure timely and accurate delivery of product data via the product catalog platform.
• Manage relationships with internal IT and external vendors for catalog maintenance and enhancements.

POSITION REQUIREMENTS

• Bachelor’s degree or equivalent education.
• 8+ years of experience in product strategy, benefit design, health insurance, or related field, ideally within IFP or Small Group ACA markets.
• Proven ability to lead cross-functional teams in a matrixed environment.
• Successful track record as a people manager preferred.
• Strong understanding of ACA regulations, metallic tiers, actuarial values, and cost-sharing requirements.
• Experience with third-party vendor management preferred.
• Strategic and creative thinker with ability to think outside the box and translate strategies into actions/requirements/implementation.
• Excellent communication and presentation skills, with the ability to convey complex information to diverse audiences including senior leaders.
• Demonstrated leadership and managerial courage.
• Ability to understand and interpret State and Federal regulations, and prior experience working with legal, compliance or regulatory entities.
• Excellent organizational agility skills with a strong understanding of business processes and operations to facilitate execution of initiatives.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.For this position, we anticipate offering an annual salary of 128,000 - 213,400 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.