We are seeking a high-performing, highly motivated professional with a background in risk and controls to help us effectively manage risks for the Business Aligned ICM functions within Citi’s Client organization. This is an exciting opportunity for a practically minded professional with a strong control mindset who has keen interest in growing professionally. The Client organization was established to drive an enterprise-wide approach to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm.

The Business Controls Manager will be part of a growing Client Chief Administrative Office Controls function. A successful candidate will have a focus on identification of risks and issues, followed by development of strategic solutions to address them. The candidate will be responsible for monitoring compliance with internal and external regulations and providing support in its interpretation and implementation. The person in this role will be representing Client Controls in interactions with Client ICM functions, will interface with 2nd and 3rd line of defense stakeholders and will interact with peer groups within the Client CAO function.

Responsibilities:

• Assist covered teams within Client in key policy adherence and monitoring.
• Ensure quality, completeness, and accuracy of implementation of the control framework and maintain a robust Manager’s Control Assessment (MCA) in compliance with the Manager’s Control Assessment Standard.
• Lead identification of issue root causes, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge per the Issue Management and Escalation Policies.
• Work with the Business, Technology & Control partners to establish sustainable controls and monitoring methodologies to ensure process quality and effectiveness of controls.
• Assist in the implementation of policies, standards and procedures that conform to enterprise requirements.
• Keep Management aware of the risk and control environment of the Business, including emerging risks, through continuous and open communication, by preparing and hosting meetings with Senior Management to present and follow-up on issues, concerns, and corrective action plans.
• Take ownership to identify and assess Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Partner with business control owners to ensure timely action on process or monitoring fails, trends, operational losses, open issues, and action plans from ineffective controls.
• Serve as main point of contact for audit groups and ensure that all audit requests are timely and appropriately provided.
• Engage in additional work streams as required.

Development Value:

In this role you can expect to:

• Acquire in-depth and end-to-end knowledge of processes related to supported functions and partners’ organization.
• Acquire in-depth understanding of the firms’ risk and controls governance and framework standards and take part in strategic changes of the controls environment.
• Develop technical skills through process improvement and automation.
• Collaborate with colleagues from different functions, countries, and diverse backgrounds.
• Gain exposure to the Firm’s senior stakeholders within various functions.
• Work in a friendly, dynamic and diversified environment, appreciating differences in style and perspective and using them to add value to decisions leading to organizational success.

Qualifications:

• 5+ years of experience in risk and controls, audit, or issues remediation function in a corporate environment.
• Strong execution skills required to timely address requests and deliverables.
• Ability to independently handle problems and challenges as they arise.
• Ability to provide independent point of view and share knowledge and implications of decisions made.
• Excellent problem-solving skills and ability to see the big picture.
• Ability to interpret regulations and policies and draw correct conclusions.
• Ability to work collaboratively and with people at all levels of the organization and across different geographic locations.
• Adaptability and ability to drive change and guide others through changing environment.
• Excellent written and verbal communication.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

We offer:

• Work in a challenging area of the financial industry with one of the world's leading companies with exposure to variety of products, processes and controls.
• Cooperation with a high quality, international, multicultural and global team.
• Management supporting balanced and agile work (flexible working hours, home office).
• Attractive benefits package (Benefit System, medical care, pension plan etc.).
• A chance to make a difference with various affinity networks and charity initiatives.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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